BMW of Henderson

Absolutely great customer service, friendly environment and great knowledgeable staff. Always a great experience and great results and great knowledgeable staff. Always a great experience and great results More

Excellent service by Victor and the entire service team. Experienced service techs and good quality of work performed. Experienced service techs and good quality of work performed. More

Always excellent customer service. service department is very helpful and knowledgeable making it very easy to get the car serviced there . service department is very helpful and knowledgeable making it very easy to get the car serviced there . More

I loved the service there. The mechanic assigned to me was very knowledgeable of his work and walked me through maintaining my BMW since I am a first time owner of a BMW vehicl The mechanic assigned to me was very knowledgeable of his work and walked me through maintaining my BMW since I am a first time owner of a BMW vehicle. Further, the staff there was accommodating to my needs. Totally recommend! More

I always get good service. The people are nice and courteous and get me in and out as fast as they can. Will continue going to BMW Henderson. The people are nice and courteous and get me in and out as fast as they can. Will continue going to BMW Henderson. More

My car's battery is dead. I have to call to jump start on Saturday. Fortunately, this dealership allowed me to bring the car in. And James took the best care of me. I have to call to jump start on Saturday. Fortunately, this dealership allowed me to bring the car in. And James took the best care of me. More

Always excellent customer service. Kudos to the service advisors. Car was very clean when I picked it up. Kudos to the service advisors. Car was very clean when I picked it up. More

This service center over delivered on my expectations once again! I was helped by Christian. You can tell when people love what they do and Christian loves his craft! My car drove off smooth and perfect! once again! I was helped by Christian. You can tell when people love what they do and Christian loves his craft! My car drove off smooth and perfect! Highly recommend More

Kyle was very personable…represented the dealership very well. He also ensured that what was promised was delivered in terms of job turnaround time. Not sure if this is a BMW problem or a technician pro well. He also ensured that what was promised was delivered in terms of job turnaround time. Not sure if this is a BMW problem or a technician problem…but my x5 doesn’t have a manual release for the parking brake. Two years ago, the electronics failed on that system and I couldn’t move the car. I had to have it towed to the dealership to have the parking brake disengaged. Even though they fixed the system, I can’t take the risk of using it anymore as I can’t afford to get stuck somewhere when I’m traveling. The techs here say, for some reason, my particular vehicle can’t have a manual release. Other X5’s have the handle and cable located in the left rear side-panel. But mine is missing for some reason. I don’t think this speaks well for a “high-level technology”brand. Anyway…I wish you guys had somebody there who could fix this. More

Great communication regarding services getting done on my car kept me updated on the status gave me a ride home and back to pick up car kept me updated on the status gave me a ride home and back to pick up More