BMW of Henderson

Ian Mandapat was great I always go to him and will continue to work with him, he's friendly and takes good care of my car. continue to work with him, he's friendly and takes good care of my car. More

Staff was polite and very good to work with. Salesman “Devan” was the best !! Will continue to work with him on any needs in the future!! Salesman “Devan” was the best !! Will continue to work with him on any needs in the future!! More

Clean facility and the people are pleasant. Free water and coffee is offered in the lounge. Free water and coffee is offered in the lounge. More

I highly recommend BMW of Henderson! Mike was amazing and made our purchase quick and easy! Mike was amazing and made our purchase quick and easy! More

Victor was great as always getting me in and out in a timely manner. Service is the best here timely manner. Service is the best here More

Great customer service, very clean and organized dealership, service advisor Justin is very professional and caring. dealership, service advisor Justin is very professional and caring. More

They were amazing! Great hospitality and made me feel super comfortable about getting my car serviced here. Staff was super friendly and gave me a nice loaner as well Great hospitality and made me feel super comfortable about getting my car serviced here. Staff was super friendly and gave me a nice loaner as well as regular updates. More

Gregory Mercer from the service department has been taking care of me the last 4 times my car has been in for service. I truly appreciate his patience, kindness and knowledge! He is definitely my go to taking care of me the last 4 times my car has been in for service. I truly appreciate his patience, kindness and knowledge! He is definitely my go to person in that department! More

Excellent customer service from sales to finance. Michael Pyon, Kyle H, and Christopher Santos all ensured that I had a memorable experience with the transaction of my new car. Michael Pyon, Kyle H, and Christopher Santos all ensured that I had a memorable experience with the transaction of my new car. More

My wife and I have owned Porsche and Mercedes-Benz as our choice vehicles and decided to give BMW a try. I have owned my X5 for a few months now and notice an issue with the vehicles lane assist. I went in choice vehicles and decided to give BMW a try. I have owned my X5 for a few months now and notice an issue with the vehicles lane assist. I went into BMW of Henderson and made an appointment to have the computer checked out. I was surprised when they told me, I would need to find alternative mode of transportation when I bring in my new vehicle in for service. With a luxury brand, I assumed all would be the same and would accommodate me with a loaner vehicle. I know I did not buy an M model or an 8 series, but other luxury brands have always accommodate me. Secondly, when I asked about a loaner vehicle the service assistant was smug about my request. He had no alternative or sympathy with my request. When I drove in to drop off my vehicle, I gave my reason for the visit again and went on my way. I was pleasantly surprised when they did find the issue and stated it had been corrected. I returned later in the day and picked up my vehicle. BMW Henderson does have an amazing coffee machine and a welcoming seating area. I drove home and had no issues with my vehicle. I hope this is the only issue I will have. Respectfully, D.T. More