BMW of Henderson

Service Advisor able to schedule AC servicing in time for me to make my road trip to California. Received text message from the technician with video of the AC servicing results and overall health of the car me to make my road trip to California. Received text message from the technician with video of the AC servicing results and overall health of the car. Much appreciated for both. More

They advertise cars on their own website and many others too that they don't have. Scammers. They say “In Transit” for months in end. Then they say “On Lot” but car is a customer order yet they advertise p too that they don't have. Scammers. They say “In Transit” for months in end. Then they say “On Lot” but car is a customer order yet they advertise presold cars at cheaper prices and as available for sale. Then the bait and switch and upsell begins. Many salespeople I have worked with have quit over this scam. More

Excellent customer service. Received a video from mechanic on inspection of my 528. Very transparent in showing condition of my car if it needed service or not. Received a video from mechanic on inspection of my 528. Very transparent in showing condition of my car if it needed service or not. More

Everyone was extremely helpful, professional & courteous . They handled the needs of my car in a most expedient manner, to which I am very grateful . . They handled the needs of my car in a most expedient manner, to which I am very grateful . More

Very bad Service in the repair center at this location. I Took my BMW X5 DIESEL to this Location due to a check engine light on, they took 6 hours to diagnose the car, they told me is the intake pipe and I Took my BMW X5 DIESEL to this Location due to a check engine light on, they took 6 hours to diagnose the car, they told me is the intake pipe and need it a new Battery. paid almost $1300.00 and took the car back 2 days later for a new intake pipe. My wife was told to wait a couple hours for the car to get done, 4 hours later she asked, and the guy told her is a few hours and she had to wait more, after 6 hours of waiting time she got the car back and drove off, after 2 minutes of Driving the check engine light came back on. We took the car back and got spare car, 4days later they called me and said is another part needed to be changed, the entire intake manifold. $5000.00 in parts and $3000.00 for labor for the same check engine light and same code. don't take vehicles to this place for repairs, apparently, they don't know what they are doing, they are like any street guys parts changers, but BMW stealership, parts changers are charging too much money to customers. More

Jen was awesome she arranged for transportation to/from my home back to BMW. I wish BMW always provided pickup from home to BMW! Jen kept me up to date on my vehicle service in a timely manner. Even when i my home back to BMW. I wish BMW always provided pickup from home to BMW! Jen kept me up to date on my vehicle service in a timely manner. Even when it needed to stay overnight. More

The staff provided excellent customer service and showed extensive knowledge of their products. They continue to follow up with me to insure I’m satisfied with my purchase. extensive knowledge of their products. They continue to follow up with me to insure I’m satisfied with my purchase. More

The BMW of Henderson took great care of me. It was a lot to deal with for my circumstance, but the team took great care of me especially Ian, Victor and Mauricio. Great attention to detail! It was a lot to deal with for my circumstance, but the team took great care of me especially Ian, Victor and Mauricio. Great attention to detail! More

Great Service by the whole BMW Team! !! They performed all the services I requested and even did a full diagnostics via video for me to see all the issues aside of my requests. Kyle helpe !! They performed all the services I requested and even did a full diagnostics via video for me to see all the issues aside of my requests. Kyle helped me through the whole process. This is my new go to place!!! Thank you BMW Henderson Service Center More

BMW of Henderson is the place to buy and repair your BMW. Ian has been my service adviser for years and I can assure and confirm that he will provide you with professional advice, his willingness to go the e Ian has been my service adviser for years and I can assure and confirm that he will provide you with professional advice, his willingness to go the extra mile is a testament to the quality and importance of having the right person in the right position. He is the main reason why I go to BMW of Henderson for all my BMW needs. More