BMW of Henderson

The dealership is only there for the sale. Terrible with follow ups or even responding to emails. Poor customer service. Terrible with follow ups or even responding to emails. Poor customer service. More

Great service! Jennifer Mitchell, the service advisor was a very helpful, honest with what I needed. And I felt great about the entire process even though it cost m Jennifer Mitchell, the service advisor was a very helpful, honest with what I needed. And I felt great about the entire process even though it cost more than I expected I understood the needs of my vehicle. More

Delighted by the customer service I received from Victor Amezcua. Him and his team were very professional, responsive and communication was great. Thank you BMW for hiring people that care. Amezcua. Him and his team were very professional, responsive and communication was great. Thank you BMW for hiring people that care. More

The discount was a nice surprise. The oil change was three hours due to being out of stock for the oil filter. The price of recommended future services was not disclosed. The car w The oil change was three hours due to being out of stock for the oil filter. The price of recommended future services was not disclosed. The car was machine washed, missing dust in the creases on the middle of the body sides. The tires were sprayed with liquid shine that came off all over the sides of the car on the highway, making me have to wash the car this morning. The windows are extremly clean; better than ever before. I'm glad that you still allow payments with cash. More

One of the nicest BMW Dealerships in the country! Service providers are always eager to help identify and solve any mechanical and or service requests. Thank You! Service providers are always eager to help identify and solve any mechanical and or service requests. Thank You! More

Very clean and well maintained, all personnel were very helpful and friendly, good coffee machine. helpful and friendly, good coffee machine. More

Quick and efficient service on my 10,000 mile check up. A complete service and wash took only 1.5 hours A complete service and wash took only 1.5 hours More

Greg Mercer was my service advisor; he was very polite and courteous. He knew I had an appointment in the afternoon, so he got my BMW to service right away. Robert P. Ellis and courteous. He knew I had an appointment in the afternoon, so he got my BMW to service right away. Robert P. Ellis More

I’ve always been impressed with BMW of Henderson. I’ve used them since I moved here in 2016. Purchased from them as well. My only negative, and it’s a small one, is that the car hasn’t had the courte I’ve used them since I moved here in 2016. Purchased from them as well. My only negative, and it’s a small one, is that the car hasn’t had the courtesy wash on several occasions when I’ve arrived to pick it up. What would make this the perfect dealership would be if they delivered your car to your home when service is completed like Mercedes😊 More

Maurici did a good job. Everyone in the service department is nice and helpful. All my questions were always answered. Everyone in the service department is nice and helpful. All my questions were always answered. More