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BMW of Henderson

Henderson, NV

Overview
Reviews
Vehicles
4.7
680 Reviews
As one of the largest BMW dealerships in Nevada, BMW of Henderson is the best source for all new or used BMW models. Located just southeast of Vegas in Henderson, our showroom can be found at the Valley Automall. With an expansive inventory of both new and used BMW vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Henderson to learn more.
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261 Auto Mall Drive

Henderson, NV

89014

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Showing 680 reviews

October 25, 2023

service is ok but their charges are so outrageous. Facility is clean and enviting and easy to find. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Oct 28, 2023 -

BMW of Henderson responded

Hi Joe, thank you for taking the time to share your feedback with us. We would like the opportunity to address your concerns. Please reach out to us directly at (702) 570-0278 when you have a chance. Thank you, and we look forward to hearing from you.

October 24, 2023

Was lied to about the 535i certified pre owned I purchased. So I did the only thing I can do I switched brands to Toyota. We paid cash and purchased a brand new suv hybrid from them. I will make s More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg was polite the rest POMPOUS .
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Oct 28, 2023 -

BMW of Henderson responded

Hi, we are deeply disappointed by your experience at BMW of Henderson. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 570-0278 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Oct 28, 2023 -

JT responded

Nothing to talk about i purchased a BMW and financially was a HUGE mistake. I would NOT recommend ANYONE buying a BMW especially from a dealer whos finance salesperson LIED to my face!! We purchased a Hybrid from Findlay Toyota and we paid cash . We are DONE with BMW.

October 23, 2023

Service is amazing at BMW dealership in Henderson, they have great service when come to diagnostic service, I really recommend to visit BMW Henderson and come see Jacob to for your car service. Thank you More

by judyrivera82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ormonde
Report | Print
Oct 26, 2023 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Henderson and we hope to be of service again in the future.

October 23, 2023

Great Service. Mr. Greg Mercer was Extremely Excellent and walked me through what needed to be done to my car AND the condition of my car. More

by edwardsdiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Mercer
Report | Print
Oct 26, 2023 -

BMW of Henderson responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 20, 2023

Jacob Ormonde in the service department was very helpful and responsive! He communicated throughout the process and kept me updated on the turnaround time and expectation of out of pocket costs. More

by melbolda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ormonde
Report | Print
Oct 23, 2023 -

BMW of Henderson responded

Hi Melbolda, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 19, 2023

The staff is always amazing. My car was done in less than an hour. Another great experience More

by tiffleeper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Oct 21, 2023 -

BMW of Henderson responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

October 18, 2023

Great Customer Service Overall. Excellent Communication. Kyle Was An Excellent Service Advisor. No Problems From Vehicle Drop Off To Pick-Up. More

by davidwsimpsonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Oct 20, 2023 -

BMW of Henderson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Henderson. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2023

They did a great job and it was very fast and affordable i will definitely be back More

by JAYJONES4173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Oct 19, 2023 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 13, 2023

Greg my service advisor was excellent! He gave me a very detailed review of work that was needed, unfortunately I had to decline at the moment but now I know what to prepare for. More

by Sarkawsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Oct 16, 2023 -

BMW of Henderson responded

Hello, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

Great service as always, Greg Mercer was my service point of contact. Communicated with me through my process to fix my vehicle. More

by Asi Oba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Mercer
Report | Print
Oct 14, 2023 -

BMW of Henderson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Henderson. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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