BMW of Henderson

Do not purchase a vehicle from this dealership online! !! Run, don't walk away. There are too many other choices. They are non-responsive after they get your deposit. Justin, the finance manager, wa !! Run, don't walk away. There are too many other choices. They are non-responsive after they get your deposit. Justin, the finance manager, was cordial until he found out I had my own financing and then he lost complete interest. Jonathan, the GM, will send you a nice intro email, but then will disappear if any issue comes up. Good luck getting a return phone call. My purchase took over 30 days and I had to email or call every step of the way to get done and find out what was happening. Every step! Their responses were curt and borderline sarcastic. Now my temp tag expired two days ago and I still don't have the title in hand to get plates. Overall, a horrendous experience for the purchase of a $70k vehicle! More

Friendly staff clean environment. Gregory was very efficient and made me feel confident with the services purchased. Gregory was very efficient and made me feel confident with the services purchased. More

Brittany was very professional and easy to work with. No 'high pressure', asked pertinent questions and willingly answer all questions. A GREAT addition to the BMW Henderson family! No 'high pressure', asked pertinent questions and willingly answer all questions. A GREAT addition to the BMW Henderson family! More

Great experience working with KYLE at Autonatiin Henderson. He was amazing and got me into a great vehicle! Henderson. He was amazing and got me into a great vehicle! More

I recently had the pleasure of working with Kyle Maxwell, and I can confidently say that he is the best service advisor I have encountered, not only at BMW but across all dealerships I’ve dealt with. From th and I can confidently say that he is the best service advisor I have encountered, not only at BMW but across all dealerships I’ve dealt with. From the moment I walked in, Kyle exuded professionalism and passion for his work. His extensive knowledge about BMW vehicles was evident, and he took the time to listen to my concerns, ensuring that I felt valued and understood. His kind demeanor and patient approach made a potentially stressful situation feel manageable, and it was clear that he genuinely cared about providing the best service possible. Kyle's problem-solving skills are truly commendable. He navigated my service needs with efficiency and clarity, turning what could have been a complicated process into an easy resolution. His commitment to customer satisfaction shines through in every interaction, and it's inspiring to see someone so dedicated to their role. I wholeheartedly recommend Kyle Maxwell to anyone seeking service at BMW; his expertise and compassionate service will undoubtedly enhance your experience. Marcia Evers More

I am very happy with the timely service. The free vehicle check up was great, my rep was great. The electrical check up was great and done with a far price but the price to do the recommen The free vehicle check up was great, my rep was great. The electrical check up was great and done with a far price but the price to do the recommended repairs were almost more then I paid for the 2004 z-4 car! More

Having purchased many new vehicles in the past, this was my first BMW product. I’ve recently purchased the x5 xdrive 40i. Kyle Hisanaga helped me more than any other sales person that I’ve worked with and I my first BMW product. I’ve recently purchased the x5 xdrive 40i. Kyle Hisanaga helped me more than any other sales person that I’ve worked with and I would highly recommend him to anyone who is interested in getting a BMW The overall experience at the Henderson of Las Vegas branch was exceptional. Everyone was very friendly and helpful and I will be recommending all of my friends and family to go there and experience what customer service should really be like. Again much thanks to Kyle and my finance person you guys are awesome. More

Ray Spath, our sales rep was very knowledgeable and made our leasing experience easy and convenient. I highly recommend him and the BMW of Henderson for all your car purchase and leasing needs. our leasing experience easy and convenient. I highly recommend him and the BMW of Henderson for all your car purchase and leasing needs. More

Great job, they did everything we asked them, all subjected were dressed and answered. Thank you! subjected were dressed and answered. Thank you! More

Scheduler was able to get me in quickly. I needed a battery replacement. Victor was my service agent and was great from start to finish. Service sent videos showing and telling what they ch I needed a battery replacement. Victor was my service agent and was great from start to finish. Service sent videos showing and telling what they checked on my car. All of my settings were still in tact when I picked up my car! Yeah! My only issue is that my brake fluid light came on on my drive home, saying it needs to be serviced. I think it's just a computer date issue, but I would have hoped that was checked while the car was being serviced. More