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BMW of Gwinnett Place

Duluth, GA

4.8
793 Reviews

3264 Commerce Ave

Duluth, GA

30096

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Showing 793 reviews

April 24, 2023

Inquired about a car on the Internet and Baye Lo reach out to me within thirty minutes and we had a deal on that vehicle within an hour. Very professional salesman. More

by derrickbattle1911
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baye Lo
May 21, 2023 -

BMW of Gwinnett Place responded

Thank you for sharing your experience with us. We're glad to see that our Internet Sales Team was able to respond to your inquiry in a timely manner and provide you with a professional service that led to a deal within an hour. We appreciate your feedback and hope to continue providing you with exceptional service in the future. We would love the opportunity to earn that additional star from you on your next visit, so please don't hesitate to reach out to us if you need anything else. Thank you for choosing BMW of Gwinnett Place for your car purchase. Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

May 22, 2023 -

derrickbattle1911 responded

The paperwork process for out of state buyers after the purchase of the vehicle is horrible

April 16, 2023

BMW of Gwinnett made the purchase very easy. JuMicael Ramos was very knowledgeable and helpful. More

by Atcbaker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JuMicael Ramos Stephanie (GM) I’m sorry I forgot her last name
May 19, 2023 -

BMW of Gwinnett Place responded

Congratulations on your purchase! We are glad to see that our Sales Team was helpful and knowledgeable during your visit here at BMW of Gwinnett Place. We look forward to assisting you again. Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

April 13, 2023

Kola was great and Jin at Finance was also really efficient. Second car purchase deom this car dealership and truly an excellent experience both times. More

by DimDi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jin Chong at Finance, Kola Talabi
May 19, 2023 -

BMW of Gwinnett Place responded

Hello, thank you for leaving your amazing review and rating. We are glad you had two excellent vehicle-buying experiences at BMW of Gwinnett Place and we truly appreciate your loyalty. It would be an honor to assist you with anything else. Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

April 07, 2023

I’ve bought 2 BMW’s here and serviced many more. Best all around dealership. Amazing service from sales to the service department! More

by Lenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Munir
Apr 08, 2023 -

BMW of Gwinnett Place responded

Hello Lenny, we are glad you enjoyed a great experience working with our team here at BMW of Gwinnett Place. Thank you for your amazing review. We are here if you need any further assistance.

April 05, 2023

Salesperson made it a pleasant experience. The whole process was very simple and all documentation was explained in detail. As I still had questions after the purchase the reply back from the More

by Jazzbugler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Furlow, Emmitt Green
Apr 06, 2023 -

BMW of Gwinnett Place responded

We are proud to see that you had a great experience. Thank you for taking the time to rate and review our Sales Team here at BMW of Gwinnett Place.

March 25, 2023

Form the time I contacted the dealer the reposes and support was excellent, highly efficient and professional. Mike Miller as my sales man was excellent to deal with . I would have no hesitation in driv More

by Mike Bunce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John in F&I was great to work with despite a 45 wait to see him, Mike Miller
Mar 26, 2023 -

BMW of Gwinnett Place responded

Hello Mike, we are glad to learn that you are impressed with the Sales Department of BMW of Gwinnett Place. Our Sales Team will be excited to learn about this highly-rated review. Thank you so much for being one of our valued customers and we look forward to your next visit!

March 21, 2023

Although the dealership was well stocked the cars sell out really quick, so make sure you decide soon. More

by kingsharonda42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy, Glenn, Corey Chapman
Mar 22, 2023 -

BMW of Gwinnett Place responded

We are happy to see that you enjoyed your experience with our Sales Team. It pleases us also to see that you were in awe of our inventory. We hope to assist you again here at BMW of Gwinnett Place. Tomasz Kleps Sales Manager BMW of Gwinnett Place tkleps@penskeautomotive.com

March 19, 2023

Friendly, Great service, fast transaction. Good overall experience. Robert was great and knew his stuff. Alex in Finance dept was excellent. More

by song3027
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Williamson
Mar 21, 2023 -

BMW of Gwinnett Place responded

Thank you for your 5-star rating and review. It was our Sales Teams pleasure to do business with you here at BMW of Gwinnett Place. Have a wonderful day.

March 18, 2023

There were some hiccups because the car I wanted was a loner vehicle, but overall the process was good. They are sort of high pressure sales— but, if you stick to what you want they’ll back down before ri More

by Sonya Bingham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Johnson, John Furlow, Preston Freyre, Tanzir Rafi
Mar 20, 2023 -

BMW of Gwinnett Place responded

Thank you, Sonya, for taking the time to share your feedback. It is wonderful to read that our Seales Team provided you with a phenomenal experience and nice interactions during your purchasing process. Congratulations on your new vehicle! Your business is valued here at BMW of Gwinnett Place and we hope to continue working with you.

March 12, 2023

The customer service was great. The time they take with you to walk through the process is amazing More

by Cwoodly142
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanzir Rafi
Mar 13, 2023 -

BMW of Gwinnett Place responded

We are happy to see that you had a top-notch dealership experience here at BMW of Gwinnett Place. We appreciate you taking the time to leave this review and coming to see us. Please let us know if there is anything else we can help you with in the future.

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