BMW of Gwinnett Place
Duluth, GA
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I like to share my Car Buying Experience from United BMW of Gwinnett. My special thanks to Jonathan Lankford and David Matheus for assisting me all the way from Custom ordering, setting up BMW Assist right of Gwinnett. My special thanks to Jonathan Lankford and David Matheus for assisting me all the way from Custom ordering, setting up BMW Assist right the first time and PCD. I will definitely buy my next car (BMW) from them. 6 months after I bought the car from them, they still remember our names that's the kind of attention to detail these client sales advisors provide. Thanks Again guys, I will recommend United BMW of Gwinnett to my friends. More
Absolutely the friendliest group of professionals I have every had the experience working with while making a purchase on a late model BMW. I was treated courteously from the very start and continued all al every had the experience working with while making a purchase on a late model BMW. I was treated courteously from the very start and continued all along the process. Each person I dealt with made the experience very painless as well as they themselves available to me via their personal cell phones which I did need to call on occasion. I would DEFINITELY recommend United BMW of Gwinnett to all my friends and especially my hat is off to William Rush and Tolli Poff. If anyone needs a new or used BMW, definitely see either one of these professionals named. More
Peter was extremely helpful... he spent the entire afternoon with us test driving vehicles on the lot... explaining in detail the pros and cons associated with each of the vehicles tested... he clearl afternoon with us test driving vehicles on the lot... explaining in detail the pros and cons associated with each of the vehicles tested... he clearly was very familiar with BMW's... he made us feel comfortable... there were absolutely no high-pressure tactics used to promote the sale... after assessing our needs, he was able to assist us in selecting the perfect car... we had to wait to see the person in the finance department for about an hour... Peter made sure we had a beverage and continually checked on us while we waited... the day after purchasing the car, I realized I forgot something in my trade-in vehicle... I contacted Peter, and within thirty minutes, I received a text message that he had taken the time to retrieve my belonging from the other car... A few days later, I received a telephone call from Peter as he wanted to ensure that I was enjoying the new car... He also offered to give me an additional tutorial to work the electronics... Peter certainly made the car buying process a pleasant experience... I would highly recommend Peter to my friends and associates... More
Peter's ability to connect and communicate made me feel very comfortable, his honesty and integrity was refreshing! Peter made my experience stress free! Overall handling of the sales process was easy feel very comfortable, his honesty and integrity was refreshing! Peter made my experience stress free! Overall handling of the sales process was easy and completing the paperwork to respect my time. Good job! More
I am writing this review because I want everyone to know what a great experience my husband and I had at United BMW Gwinnett. My salesman was Terrance Lanham and I must say we could not have had a better s what a great experience my husband and I had at United BMW Gwinnett. My salesman was Terrance Lanham and I must say we could not have had a better salesman take care of us. We already had a bad experience at another dealership the day before so we definitely had our guards up when we came here. Terrance won our trust after talking with him the first five minutes. I am a very sensitive person when it comes to people and when something doesn't feel right I leave. He helped us find the X3 that I wanted and was able to get the payments where we said they had to be, he was wonderful. Yes I would recommend and refer my friends and family to this dealership. Have a Blessed Day!! More
The experience was great because the sales person was professional and had vehicle knowledge of the product that he was selling to us. There was a large selection of the vehicles that we wanted to purcha professional and had vehicle knowledge of the product that he was selling to us. There was a large selection of the vehicles that we wanted to purchase. The financing was pleasant and quick. I would recommend, and purchase from this dealer again. More
Had a very positive experience at United BMW working with Terrence Lanham. He was very professional and answered all questions in a timely manner with honesty and integrity. I was buying the car from out o Terrence Lanham. He was very professional and answered all questions in a timely manner with honesty and integrity. I was buying the car from out of state and sight unseen and Terrence went above and beyond the call of duty to make sure I knew exactly what I was purchasing. There were no surprises or gimicks, and I would highly recommend that anyone concerned about buying a used car sight unseen deal directly with United and outstanding professionals like Terrence Lanham. More
Everything about the experience was satisfying with exception of the wait to finalize the paperwork through Finance. I realize the process takes a little time, but it seemed to drag out longer than ne exception of the wait to finalize the paperwork through Finance. I realize the process takes a little time, but it seemed to drag out longer than necessary. More
My husband and I both buy a new car every three years or so. For the most part, it is never a positive experience. However, thanks to Peter, this experience was very different. Peter was professional, fr so. For the most part, it is never a positive experience. However, thanks to Peter, this experience was very different. Peter was professional, friendly and knowledgable. More importantly, he was personable. He went back and forth several times between cars and he never got impatient with us. It took his time with us and went the extra mile. He spent hours in the pouring rain showing us vehicles. He didn't treat us like numbers, he treated us like people. For that reason alone I purchased the car from United. More
From phone call to purchase everyone was first class. All questions and concerns addressed and answered. I have purchased many automobiles over the years and this was by far my best experience. Bought All questions and concerns addressed and answered. I have purchased many automobiles over the years and this was by far my best experience. Bought the ultimate driving machine from the ultimate BMW dealership. They are the definition of quality! Mike Dunbar More