BMW of Gwinnett Place

Gratitude....Thanks to Stephen Matz This is my first time purchasing a vehicle through e-commerce.My name is Mimi and I live in Canada. I saw a 2011 Mercedes benz GL450 on united BMW w This is my first time purchasing a vehicle through e-commerce.My name is Mimi and I live in Canada. I saw a 2011 Mercedes benz GL450 on united BMW website in Atlanta and decided to buy the vehicle. My sales person was Matthew Whittenburg, and the service i received from him wasn't encouraging, but thanks to Stephen Matz who took charge and straightened things out. The service i got from Stephen will make me refer Canadians to try eCommerce with this company. I received the vehicle 2 days ago and its a good deal except for some minor missing parts on the ceiling which didn't show in the pictures and Matthew never advised me of them. Its good to know that even with so much going on in today's world, you can start and finish a Transaction through eCommerce. I was heavily pregnant so I relied on pictures on the internet, and have no regrets Things was slowing down with Matthew even after my draft cleared, but once Stephen stepped in, it was a smooth and quick purchase, they even shipped the vehicle to buffalo border for me to pick it up and drive it into Canada. The company really worked with me, and I appreciate it. No matter how many times you call Stephen always called back within minutes even if you leave a nasty message, he was always polite and professional. I hope to buy my next vehicle from them and will surely be dealing with Stephen again. More

Purchased I dealt with Peter. He was the only salesman that took the time to speak to me. He was knowledgable, straight-forward and easy to deal with. I felt li I dealt with Peter. He was the only salesman that took the time to speak to me. He was knowledgable, straight-forward and easy to deal with. I felt like I was working with a friend. He presented the numbers very clearly and explained everything in detail. David gave us a great deal on our trade-in and worked with us to get the price right where we wanted to be. I have had my car for a day and I could not be happier with my purchase. I would not only recommend this dealership, but I would recommend that they deal with Peter. I have purchased 5 cars in the last 8 years. This is the first time I feel like I was treated fairly and with respect. As a woman purchasing a vehicle, I have not always experienced that. For this I am grateful. Greatly appreciated, Sherrell Santana More

BEST car buying experience! Can't speak more highly of the folks at United BMW Gwinnett. Tolli and Andrew were incredibly knowledgeable, fair, respectful and made the whole proce Can't speak more highly of the folks at United BMW Gwinnett. Tolli and Andrew were incredibly knowledgeable, fair, respectful and made the whole process fun! I never felt pressured or that any games were being played. I observed this with other customers too - everyone was greeted warmly regardless of the kind of car they were looking for or level of interest. Although my vehicle was a high demand model, they worked with me to get a fair price and the car has so far exceeded my expectations. Full transparency, honest communication would make me a very happy repeat customer and highly recommend them to family and friends. More

Set up an appointment with Peter! Do your homework, have an idea what you want, make an appointment with Peter and don't forget your checkbook! You won't regret it. Do your homework, have an idea what you want, make an appointment with Peter and don't forget your checkbook! You won't regret it. More

***** 5 - Star Service ***** Peter Horcicka is a phenomenal salesperson and took excellent care of us from the first telephone contact to the moment we drove off the lot with our Peter Horcicka is a phenomenal salesperson and took excellent care of us from the first telephone contact to the moment we drove off the lot with our vehicle to even after the sale! His commitment and follow-through has made us feel special and like VIP clients (which we are)! :) He deserves to be commended for his knowledge of the vehicles, his diligence towards meeting our needs AND his positive attitude. There were some things that needed to be repaired on the vehicle, and Peter was proactive in addressing those issues on our behalf. Thanks Peter, for making this car shopping experience one of the best we've ever had. You've definitely earned our repeat business! *****Oh, and the car is GREAT!***** More

Great Service Awesome customer service. Peter was friendly and helpful. He gave me a great deal and I love the new BMW. I would definitely recommend your dealership Awesome customer service. Peter was friendly and helpful. He gave me a great deal and I love the new BMW. I would definitely recommend your dealership to others. More

Excellent experience After reading all of the positive reviews on this site, I decided to set up an appointment with Peter Horcicka to look at certified pre-owned X5s and After reading all of the positive reviews on this site, I decided to set up an appointment with Peter Horcicka to look at certified pre-owned X5s and 535s. Peter was ready when I arrived, had a true understanding of what was important to me as far as colors and options, and spent several hours making sure that my wife and I had seen what we needed to see to arrive at a decision. Peter has an engaging personality and an honest, pressure-free style that is very refreshing for the industry. He wasn't afraid to give his opinions on which options may be unnecessary or overpriced, and also recommended alternatives that we may not have thought of otherwise. Ultimately, we pulled the trigger on a 2014 CPO X5 - both Peter and Casey Miller in finance stayed late to make sure that we were taken care of. Great experience all the way around, and I highly recommend Peter, Casey, and the team at United Gwinnett. We'll be back soon for that 5 series! More

Approachable, Accommodating, Competitive, Careful I phoned in, visited the showroom, and bought a car off the pre-owned lot that day (after a week of shopping other dealers). The car was exactly as d I phoned in, visited the showroom, and bought a car off the pre-owned lot that day (after a week of shopping other dealers). The car was exactly as described, the price was very competitive. The sales rep (Horcicka) was knowledgeable, forthright, and amiable. It appeared the rest of the sales team was equally professional. There was a wealth of material online about the car, which checked out as completely accurate (aside from one unnecessary superlative--"loaded"). This dealer is very careful, which translates into a lengthy, time-consuming purchase process compared with other car purchases I have made in the past. More

Best experience ever!! I called to ask about an X5 on the lot after leaving another dealer that was horrible. Peter made sure the car was there before I came in. Worked out I called to ask about an X5 on the lot after leaving another dealer that was horrible. Peter made sure the car was there before I came in. Worked out a great deal on my trade (525i) as well as my new car. From start to finish it was the best service anyone can ask for. Even waited until after close to make sure the process went smooth. Thank you Pete -Mike & Summer More

A Wonderful Car Buying Experiencing Sukus made the purchase of my new car professional, warm, authentic, and open. He shows how much he values his customers, with respect and integrity. Sukus made the purchase of my new car professional, warm, authentic, and open. He shows how much he values his customers, with respect and integrity. Sukus is very knowledgeable and outgoing and he engages the buyer to find out just what you want and then works to exceed your expectations and he delivers. Thank you, I will be back!!! I will buy all of my cars here! More