BMW of Gwinnett Place
Duluth, GA
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United BMW Service Department ie. SCOTT GREEN DO NOT GO TO UNITED BMW SERVICE DEPT. If you do, don't deal with Scott Green. I consulted with him on a simple service in regards to my BMW warranty. DO NOT GO TO UNITED BMW SERVICE DEPT. If you do, don't deal with Scott Green. I consulted with him on a simple service in regards to my BMW warranty. He not only spoke to me indigently but condescendingly. He is a disgrace not just to United BMW,but to the Penske Automotive Group as well. I have never seen such poor customer service in my life. He should be ashamed of how he handles customer and the fact that he bragged on the fact that he has been in the business for "15" years and never heard of the issue I was consulting with him about.! Complete slime ball and to treat and woman that way is an utter travesty, prejudice and un- warranted.I will be contacting corporate and would never wish how I was treated for anyone else! BEWARE OF THIS PERSON!!!! More
Great experience! I love my car! I was treated very well when trying to purchase my used car. Terrence Lanham was a great help to me in getting a great price and getting my car. I vi I was treated very well when trying to purchase my used car. Terrence Lanham was a great help to me in getting a great price and getting my car. I visited MANY dealerships when trying to find my car and by far, this dealership and salesman, Terrence Lanham, was more professional in atmosphere and in how the situation was handled. I would recommend sending anyone his way. Just ask for Terrence Lanham!! More
perfect car buying experience Peter is excellent! He was very informative and patient. Thanks to him, I was very comfortable and confident with my purchasing decision. Also very ac Peter is excellent! He was very informative and patient. Thanks to him, I was very comfortable and confident with my purchasing decision. Also very accommodating. Finance, Daniel was also great. He answered all my questions and concerns and made sure I was well informed. More
Best experience ever Great guy very informative about my car made me feel as if I was family I will buy from Terrance on my next car venture just like to say thanks again. Great guy very informative about my car made me feel as if I was family I will buy from Terrance on my next car venture just like to say thanks again. More
Exceptional Service Upon arrival I was greeted with the vehicle ready even with heat running! Very satisfied with Terrence as well as the finance dept. I would highly rec Upon arrival I was greeted with the vehicle ready even with heat running! Very satisfied with Terrence as well as the finance dept. I would highly recommend any potential customer to request Terrence as their sales person. More
Great experience, highly recommended! It's been a pleasure to work with Peter Horcicka on our Honda Pilot purchase. The whole shopping process couldn't have gone better - Peter tried to sa It's been a pleasure to work with Peter Horcicka on our Honda Pilot purchase. The whole shopping process couldn't have gone better - Peter tried to save our time by working with us over the phone and prepared all paperwork before we arrived to the dealership. He showed a great knowledge of his job, honesty and real professionalism. Thank to Peter, it's been a great experience and we're very happy with our new car! More
Kola was awesome to work with!! I had such a great car buying experience here. I had been looking for a car for quite some time and been to many dealerships, even one guy made me cry I had such a great car buying experience here. I had been looking for a car for quite some time and been to many dealerships, even one guy made me cry because he was so rude. Kola was very professional and made me feel very welcome. United BMW- Top Notch Service!! More
I LOVE MY X1 My husband and I started looking for a car a year ago. I met with Peter three times during the past six months and we bought my beautiful orange X1. I My husband and I started looking for a car a year ago. I met with Peter three times during the past six months and we bought my beautiful orange X1. It was far more than I could've ever hope for. It had a lot of terrific features. We were looking at two different X1 at two different BMW dealerships. THE BETTER CAR A BETTER PRICE WAS AT UNITED BMW. Peter was a delight to work with. He definitely added to the experience of buying my dream car. More
Great service and care from sales I purchased my first vehicle on the last day of 2014 with Mr. Horcicka. He helped me in every way possible and made sure that this vehicle is the one I purchased my first vehicle on the last day of 2014 with Mr. Horcicka. He helped me in every way possible and made sure that this vehicle is the one I wanted. Also we couldn't have done it with the wonderful Ms. Dervisevic she got the whole financing to where I could afford it and make this deal possible. I would recommend this dealer and these two too anyone in need of purchasing a vehicle. Thank you More
Awesome sales experience and customer focus! I am a loyal BMW owner. I traveled across town because of the stellar service received in the past from Tony Lee. On this visit I also worked with Ter I am a loyal BMW owner. I traveled across town because of the stellar service received in the past from Tony Lee. On this visit I also worked with Terrence Lanham. Neither disappointed. I appreciate their time and patience in helping me get the car I truly wanted at a price that was fair and competitive. I would highly recommend them both as well as United BMW of Gwinnett. More