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BMW of Gwinnett Place

Duluth, GA

Overview
Reviews
Vehicles
4.8
791 Reviews
Call Dealership (866) 967-9026
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3264 Commerce Ave

Duluth, GA

30096

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Showing 791 reviews

September 21, 2023

It was great car ever I have and sales man is so kind and great More

by Jinchoi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kibin Lim
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Sep 22, 2023 -

BMW of Gwinnett Place responded

We are grateful for you taking the time to leave this positive review, Jinchoi. It's great to know that our Sales Team does an excellent job at what they do. Should you need anything, please don't hesitate to reach out to us at BMW of Gwinnett Place.

Helpful
September 20, 2023

Although far from my home, I went here to find a car to please me after trading in my car if 9 years. They had exactly what wanted. The facility is undergoing some new renovations but they still had the ab More

by susan.m.casella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shah in finance department , Mike Miller
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Helpful
September 12, 2023

The sales was easy to work with, but after the sale was completed and we were wrapping up, he was more focused on the next sale/customer to give us full attention (and I may be wrong, but I’m betting he’s More

by JP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russo sales. Finance. - can’t recall his name
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Sep 13, 2023 -

BMW of Gwinnett Place responded

We strive for a high level of customer satisfaction in all aspects of our dealership here at BMW of Gwinnett Place. Highly-rated reviews like yours help us to continually improve to be the best.

Helpful
September 12, 2023

They ate really professional people and respectful. They made me feel I was at the right place More

by Eduardo Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr derusso
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Sep 12, 2023 -

BMW of Gwinnett Place responded

Hello, Eduardo, we are so happy to know that our team was really professional, and respectful on your visit. Thank you very much for the awesome feedback and 5-star rating. It was a pleasure to assist you at BMW of Gwinnett Place, please feel free to reach out to us if we can be of any assistance in the future.

Helpful
September 12, 2023

Patrick was very professional and knowledgeable about the brand and didn’t play games with the deal. Valued my trade in to the dollar of my research. I can recommend them with any hesitation! More

by robert_gilzene1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Berwise
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Sep 13, 2023 -

BMW of Gwinnett Place responded

Thank you for your wonderful five-star review of BMW of Gwinnett Place. It makes us very proud to know our very professional and knowledgeable Sales Team to provide you with assistance with your trade-in. Congratulations on your new vehicle and we truly appreciate your business.

Helpful
September 02, 2023

Generally get it fixed right away. Greg Hall is the best service adviser I have had. More

by RCJ
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Furlow , Sukus Walker
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Sep 05, 2023 -

BMW of Gwinnett Place responded

Thank you for taking the time to leave us a 5-star review. Thank you for choosing us as your go-to Service Department, we are pleased to see that you generally get seen and service are offered to fix things right away. We are also thrilled to learn that you think we have one of the best Service Advisors. If there is anything else, we can assist you with please reach out to us at BMW of Gwinnett Place and one of our Service Team will be happy to help. Have a wonderful rest of your day. Syed Faem Service Manager BMW of Gwinnett Place sfaem@penskeautomotive.com

Helpful
August 29, 2023

The best sales staff in the Atlanta Area. We have purchased two BMW’s from them. Evan Hornaday is the best. More

by dthompson0925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory , Evan Hornaday
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Aug 30, 2023 -

BMW of Gwinnett Place responded

Hello, thank you so much for taking the time to leave us this wonderful feedback and 5-star rating. We are very happy to learn that our Sales Team was able to provide the best experience during your visit. Congratulations on your purchases! Please do not hesitate to reach out to us at BMW of Gwinnett Place, if you need any assistance with your vehicle.

Helpful
August 23, 2023

Great experience all the way round. Great cars, great service and I walked away with my dream car. William Pinckney was phenomenal! Thanks for taking care of me! More

by gregory.wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Pinckney
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Aug 23, 2023 -

BMW of Gwinnett Place responded

Thank you for taking the time to leave us a five-star review. It is gratifying to know that our phenomenal team provided you with great service. Should you need anything, please don't hesitate to reach out to us at BMW of Gwinnett Place.

Helpful
August 18, 2023

Emmitt Greene is the best salesman. Professional, attentive to his clients and will get it done. If you are in the market for a new vehicle go see Emmitt Greene at BMW Gwinnett. Thank y More

by lavitascott43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmitt Green
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Aug 19, 2023 -

BMW of Gwinnett Place responded

Thank you for the great rating and review. We are happy to see our Sales Team at BMW of Gwinnett Place was very attentive and professional during your car buying experience. Congratulations on the new car!

Helpful
August 17, 2023

Absolutely amazing customer service from Tony and Sonny in finance. This dealer made it really easy to buy a car and I went home very happy! More

by alexis lopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Malouf
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Aug 18, 2023 -

BMW of Gwinnett Place responded

Hello Alexis, We couldn't be happier to read that you had an absolutely amazing customer service experience from our Sales and Finance Team. Providing our customers with top-notch customer satisfaction is what we have always strived for here at BMW of Gwinnett Place. It makes us proud to know your car-buying process was really easy and you went home very happy. Congratulations on your new purchase and thank you for your positive five-star review. Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

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