BMW of Gwinnett Place
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 844 reviews
Excellent Customer Service Thank you United BMW for such great customer service. Everyone was so friendly and helpful from the beginning to the end. My salesman, Louis Dymant, Thank you United BMW for such great customer service. Everyone was so friendly and helpful from the beginning to the end. My salesman, Louis Dymant, was excellent and very patient. I will definitely refer United BMW to anyone in the market for a BMW. More
Pleasant buyng experience. The advertising was clear, the vehicle was exactly as described, the asking price was fair, there was reasonable negotiation on the price, the salespe The advertising was clear, the vehicle was exactly as described, the asking price was fair, there was reasonable negotiation on the price, the salesperson was responsive, and the finance process was quick and effective. I am referring my son to Peter for his next BMW. More
Great buying experience I bought a car from sukus walker about 3 yrs ago he's a really nice person 3 yrs later still keeps up with me and let's me know of any good deals, def I bought a car from sukus walker about 3 yrs ago he's a really nice person 3 yrs later still keeps up with me and let's me know of any good deals, definitely recommend him and the service he provides More
Best Car Experience Ever I had an absolute great experience working with Jeff Hoskins and Kalesa Basden at United during the recent purchase of my X6. Both were extremely pro I had an absolute great experience working with Jeff Hoskins and Kalesa Basden at United during the recent purchase of my X6. Both were extremely professional and great to work with. Never have I ever had a pressure and stress free, customer centric experience where I tell all of my friends and family that when considering buying their next car, that they should go to United BMW and ask to work with Kalesa Basden and Jeff Hoskins. They have both extremely helpful and have continuously followed up with me as scheduled to ensure that I had a favorable and happy total experience. They have re-established my faith in the car buying experience. I will forever be a customer and highly recommend them to any potential buyer. More
Best New Car Buying Experience Ever!!! Painful and dreadful are typically the words used to described the purchase of a new car however the only words I can use here are AMAZING and PHENOME Painful and dreadful are typically the words used to described the purchase of a new car however the only words I can use here are AMAZING and PHENOMENAL. I worked with Terrance Lanham and Jeff Hoskins who made this a seamless process. Thank you both for your hard work and making sure I left more than happy! More
Overall Very Happy Peter was very helpful and knowledgeable. I also found the website very useful and easy to navigate when doing my research. Only complaints were it to Peter was very helpful and knowledgeable. I also found the website very useful and easy to navigate when doing my research. Only complaints were it took four and a half hours to complete the purchase and the car was not detailed before we saw it. More
Great dealership and staff After finding the 428i convertible I was interested in on the internet I decided to make the 3 hr Trip to see the car in person. We were greeted the m After finding the 428i convertible I was interested in on the internet I decided to make the 3 hr Trip to see the car in person. We were greeted the moment we arrived and worked with Peter Horcicka, who is a great asset to United BMW. He made my purchasing experience enjoyable! The 3 hr drive to Gwinnett was well worth it. The entire staff was extremely friendly and helpful. This is truely a no pressure, honest dealership, which is hard to find. This is my first BMW vehicle and I knew how everything worked before I left the dealership. Peter even gave me his cell number in case I had any questions. The next morning he sent me a text to make sure my son and I made it home safely. They know the meaning of service after the sell! I will definatly recommend United BMW and Peter to my friends. More
First-Class Establishment Thanks to Terrance Lanham, I have zero worries referring my #KARclient with specific needs. He's a knowledgeable and capable sales professional with Thanks to Terrance Lanham, I have zero worries referring my #KARclient with specific needs. He's a knowledgeable and capable sales professional with an unwavering focus on service the customers' needs. More
Amazing Customer Service! I was looking for a vehicle and had narrowed down my search between 2 other BMW dealerships. I was ready to make a decision and decided to drop into I was looking for a vehicle and had narrowed down my search between 2 other BMW dealerships. I was ready to make a decision and decided to drop into United just to make sure I explored all the available options. From the moment I stepped on to the lot, I was greeted by a sales person who listened to what I was looking for a patiently spent the rest of the day showing me multiple options. I left that evening with a car from United that I had only seen that day because of this great customer service. The sales person at the 1st dealership I went to was really nice and worked with me as well, but I felt I was having to find the cars to bring to him, while the other sales person at the 2nd dealership was not very attentive, did not follow up in a timely manner, and almost gave me the impression he was doing me a favor by selling me a car. Ultimately, I made the decision to go with United (the 3rd dealership) and I ended up going with a car that was within the price range I had quoted and had more features that I was looking for. I am very happy with my selection! More
Excellent service We experienced excellent service in the purchase of our car. The sales staff were very informative and knowledgable and made the experience a pleasure We experienced excellent service in the purchase of our car. The sales staff were very informative and knowledgable and made the experience a pleasure. Everyone was extremely friendly and patient with our decision-making process. More