BMW of Gwinnett Place

Great experience! Peter Horcicka was very helpful. Excellent customer service without any pressure. I really enjoyed buying from him and would recommend him to others Peter Horcicka was very helpful. Excellent customer service without any pressure. I really enjoyed buying from him and would recommend him to others. I love my Car! More

Kid Friendly, No pressure sale, awesome inventory Peter went above and beyond to make my family feel at home. He gave us breathing room to test drive without pressure. A+++++ We purchased two vehicl Peter went above and beyond to make my family feel at home. He gave us breathing room to test drive without pressure. A+++++ We purchased two vehicles!!! The financing department was phenomenal. Expert advise, no pressure to buy additional warranties that we did not need. Found a used 2015 vehicle with the new car smell. If you are looking for an awesome deal on an awesome vehicle, This is the place!!! The whole family is welcomed. They provided snacks and drinks for the kids. Peter stayed with us until 9 p.m. We would recommend United for every car purchase. We will be back!!! More

Sukus Walker We purchased an X5 SUV from Sukus Walker in June 2015. This is our first BMW. We had a Mercedes Benz prior, but love the BMW so much more. Sukus wa We purchased an X5 SUV from Sukus Walker in June 2015. This is our first BMW. We had a Mercedes Benz prior, but love the BMW so much more. Sukus was very attentive to all of our needs...finding the perfect vehicle for us. It was a pleasure to work with him. I have and will continue to recommend Sukus, he is knowledgeable and easy to work with. Richard/Sandra Bower More

Easy and not pressure buying process Peter was very easy going and not pushy. Also, he was very willing to have me test drive as many cars as I needed. He was very accommodating even wh Peter was very easy going and not pushy. Also, he was very willing to have me test drive as many cars as I needed. He was very accommodating even when busy with other customers. More

Used car purchase The actual purchase process was fine. Rohan from finance was great and not pushy. He understood my needs and what made sense financially. My problem w The actual purchase process was fine. Rohan from finance was great and not pushy. He understood my needs and what made sense financially. My problem was the sales person Sukus appeared to be really busy and didn't take the time to walk through the essentials with me and asked me to come back. Well this is when I had issues my pairing system doesn't appear to be working properly and I am missing 2 bolts where I connect my license plate. I have been unable to get the sales person Sukus to return any of my calls regarding these issues since the purchase, More

The easy way to buy a car Peter was not pushy, He did a great job in helping us to find the car that we wanted and also trade-in our car. Peter was not pushy, He did a great job in helping us to find the car that we wanted and also trade-in our car. More

Great Service Great quality customer service was provided. Peter my salesman and the finance team was great! I would definitely come again. They are number 1 in my Great quality customer service was provided. Peter my salesman and the finance team was great! I would definitely come again. They are number 1 in my book. More

Very nice experience Went in because my tire was low, ended up buying a car. Dealt with Salesperson Josh Capps. He was very professional and made the experience pleasant. Went in because my tire was low, ended up buying a car. Dealt with Salesperson Josh Capps. He was very professional and made the experience pleasant. I normally hate the car buying process, but Josh kept things fun and made the whole process easy. Sabina did my paperwork. She was also great. She was very thorough with explaining the paperwork and answered all of my questions. I would recommend both Josh and Sabina. More

Dissapointing Experience My husband and I purchased a pre-owned BMW and was disappointed overall with the level of service during the process. Sales Rep seemed inattentive to My husband and I purchased a pre-owned BMW and was disappointed overall with the level of service during the process. Sales Rep seemed inattentive to our needs as we noted a few deficiencies that needed to be corrected before we picked up the car officially after purchase. Didn't bother to note these deficiencies or inspect to ensure they were corrected prior to pick-up of vehicle. As the customer I had to bring them to the attention of the sales rep and had to make 2 additional visits to get the items addressed by the team. We were never informed of the BMW credit card (which I did not want) that we were signed up for without being notified or informed until it arrived in the mail. Overall experience was not one that we had come to expect from previous purchases of an ultimate driving machine. The interactions needed for the corrected deficiencies at times seemed bothersome when they actually should have been handled properly at the beginning. I am confident that this is not the normal experience when purchasing at the dealership and look forward to additional opportunities when getting the vehicle serviced in the future. More

David Matheus was perfect My husband and I purchased a used Ford Explorer from United BMW.David Matheus was the person we dealt with.He text me,emailed me and kept me up to dat My husband and I purchased a used Ford Explorer from United BMW.David Matheus was the person we dealt with.He text me,emailed me and kept me up to date on everything.We live about an hour away and he even done a pre purchase contract that showed everything we would be paying for and what we got for our trade.We had an issue with the car the night after we bought it but he even had that taken care of,which he did not have to do.It was a used vehicle with no warranty but he fixed the minor issue anyway.This transaction could not have been easier.We have purchased several cars over the years,this is the best experience I have ever had doing it!David was the best salesman I have ever seen. More