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BMW of Gwinnett Place

Duluth, GA

4.8
866 Reviews

3264 Commerce Ave

Duluth, GA

30096

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Showing 866 reviews

October 08, 2020

Had a very good experience purchasing a used vehicle for a family member. Jimi in sales was great, same for business office. Plus a first class place if you are looking for a car. More

by Captain D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Folajimi IIori
Oct 09, 2020 -

BMW of Gwinnett Place responded

Thank you for the excellent review! We are thrilled to see that Jimi's exceptional service made your visit go so smoothly. We appreciate your recommendation and look forward to your next visit.

October 07, 2020

We worked with Tollie and Patrick at Global Gwinnett. Her and the team worked very hard to close the deal on a 7series for my husband and family. I felt like the car was a good deal and they offered us a mor More

by JMG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tolli Poff, Patrick Berwise
Oct 08, 2020 -

BMW of Gwinnett Place responded

It sounds like you had a quality experience from start to finish, which makes us happy! Thank you for taking the time to write a review. We are thrilled to hear Patrick and Tolli went above and beyond to assist you with a high level of customer service throughout the process. We hope you continue to love your new ride! We appreciate your positive feedback, and we look forward to working with you again.

October 06, 2020

This has been “my dealership” since 1997.They have taken This has been “my dealership” since 1997. They have taken care of 3 BMW’s for me and treated me and my vehicles as a part of their Bmw family. The gi More

by Shirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriana, Roger
Oct 07, 2020 -

BMW of Gwinnett Place responded

Wow! Thank you for your longtime loyalty and business. We appreciate you taking the time to share your feedback with us. Have a great day! We hope to see you again in the near future.

October 06, 2020

Adrianna Gilman was very pleasant and the car was serviced quicker than I expected. Will patronize them for my service needs in the future. Thanks More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriana Gillman
Oct 07, 2020 -

BMW of Gwinnett Place responded

Jay, thank you for the wonderful feedback about Adrianna. We think she is a wonderful addition to the team and we're glad she was able to assist you. Thanks for choosing us. Have a great day!

October 06, 2020

This was my first maintenance check on my BMW X3. Annie was extremely helpful and the service (oil change) was completed in a timely manner. More

by Kathey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Nations - service dept
Oct 07, 2020 -

BMW of Gwinnett Place responded

Kathey, we're pleased to hear your recent service appointment went well. Thank you for choosing us. We hope to see you again in the near future!

October 04, 2020

I love Adrianna! She’s an exceptional service advisor and have been with this dealership for a very long time. She’s compassionate and dedicated More

by Intellect.fit.physique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrianna
Oct 05, 2020 -

BMW of Gwinnett Place responded

Thank you for the great review! We are pleased to see that Adrianna has made such a lasting impression on you and we can't wait to let her know. If we can do anything else for you, please let us know at any time!

October 03, 2020

Thank you Mr.Jim Tompkins ⭐️⭐️⭐️⭐️⭐️and team of BMW for your professionalism, honesty, understanding and great customer service!🙏 I recommend BMW of Gwinnett for all your cars purchases.! Ask for Josh Mu More

by AGZIRK777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr.Jim Tompkins Ms.Stephanie ,Tansir, Michael Kim FM and Alex , Tolli Poff, Joshua Munir
Oct 04, 2020 -

BMW of Gwinnett Place responded

Thank you for the great review! We will be sure to let Josh and Jim know how pleased you were with their service and we are pleased to see that you found them to be trustworthy. Your recommendation is truly appreciated; please come back at any time.

Oct 04, 2020 -

AGZIRK777 responded

Thank you team of BMW of Gwinnett Place! Especially big thanks to Mr. Jim Tompkins for his honesty, professionalism, understanding and great customer service!!! 🙏🙏🙏⭐️⭐️⭐️⭐️⭐️

October 02, 2020

I Had Outstanding Sevice with the Service Advisor Annie I Had Outstanding Sevice with the Service Advisor Annie Nations through the maintenance with Roger Ivestor Technician. Everything was completed very More

by bimmers2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Ivestor - Technican, Annie Nation - Service Advisor
Oct 03, 2020 -

BMW of Gwinnett Place responded

Thank you for the great review. We will be sure to thank Annie and Roger for providing you with excellent service. We look forward to working with you again.

October 01, 2020

BMW of Gwinnet Place is excellent customer services. They are taking good care of me for buying BMW X5. My sales rep Lucas Myhre and David Childs were going beyond and above to help me to buy BMW X5. More

by hdarsono80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomasz Kleps, David Childs, Lucas Myhre
Oct 02, 2020 -

BMW of Gwinnett Place responded

Thank you for the positive review and rating! We are happy to know that you were provided with excellent customer service, especially from Lucas, David, and our team! We value your business and we are always here to help!

September 29, 2020

BMW of Gwinnett takes very good care of me whenever I need service on my 19 year old car. I’m extremely happy with their services. My service advisor, Annie Nation, is the best. More

by KWClarke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Nation, service advisor
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