![](https://dealerrater.com/ncdn/s/13.20240701.741/Graphics/icons/close-x-orange.png)
BMW of Gwinnett Place
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 793 reviews
Alice is such a friendly and nice person to work with. She does a fantastic job with my car. She always helps me with what ever issue I’m having. She does a fantastic job with my car. She always helps me with what ever issue I’m having. More
The service technicians are very good . I don’t get problems after they fix issues on the car . They always fix it one time that’s it problems after they fix issues on the car . They always fix it one time that’s it More
Jennifer is excellent as always. She took care of the service perfectly. The manager in the car cleaning department also did an excellent job in making the customer satisfaction his highest priority. service perfectly. The manager in the car cleaning department also did an excellent job in making the customer satisfaction his highest priority. I am very pleased overall. More
It was very clean orderly and it also had a wide variety to choose fr I had very good service with the sale team except your finance officer he was very abrupt during my service with him and also on my phon to choose fr I had very good service with the sale team except your finance officer he was very abrupt during my service with him and also on my phone calls he need to work on his approach with the customer . I would never want to do any business with him again. More
My service rep, Syed Faem, was awesome! He went above and beyond the call of duty to ensure my experience in the service department was the best. The safety protocols that were in place made me feel at ease. beyond the call of duty to ensure my experience in the service department was the best. The safety protocols that were in place made me feel at ease. The service department staff was very professional. The service was completed in a timely manner. Overall great experience! More
Great experience and Jimi and Alex were great to work with! We appreciated the help and being shown multiple vehicles before making our final decision! with! We appreciated the help and being shown multiple vehicles before making our final decision! More
Not sure if my rating went through so I will repeat Ms Gilman was superb and very professional. I was very impressed by the service department. Gilman was superb and very professional. I was very impressed by the service department. More
Great service, in & out. Car loaner dept. customer service was excellent!!!! Kola is our sales guy & he gives us his full attention when we’re shopping for a new car. service was excellent!!!! Kola is our sales guy & he gives us his full attention when we’re shopping for a new car. More
As always, a great service experience. Great customer service to include timely and accurate updates from the service representative, Ms. Annie Nation. Thanks as always for your assistance. service to include timely and accurate updates from the service representative, Ms. Annie Nation. Thanks as always for your assistance. More