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BMW of Gwinnett Place

Duluth, GA

4.8
793 Reviews

3264 Commerce Ave

Duluth, GA

30096

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Showing 793 reviews

November 20, 2020

Alice is such a friendly and nice person to work with. She does a fantastic job with my car. She always helps me with what ever issue I’m having. More

by debi91.w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alice Nation
November 19, 2020

The service technicians are very good . I don’t get problems after they fix issues on the car . They always fix it one time that’s it More

by Isaac Senya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Lee, Tomasz Kleps, David Brandon, David Childs, Alexia Craig
Nov 19, 2020 -

BMW of Gwinnett Place responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Safe travels!

November 17, 2020

Jennifer is excellent as always. She took care of the service perfectly. The manager in the car cleaning department also did an excellent job in making the customer satisfaction his highest priority. More

by prabir.bhatacharyya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomasz Kleps, Joshua Munir
November 16, 2020

It was very clean orderly and it also had a wide variety to choose fr I had very good service with the sale team except your finance officer he was very abrupt during my service with him and also on my phon More

by npllinton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cook
November 15, 2020

My service rep, Syed Faem, was awesome! He went above and beyond the call of duty to ensure my experience in the service department was the best. The safety protocols that were in place made me feel at ease. More

by elawre7902
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Syed Faem
November 14, 2020

My service rep was Rosemary. She was amazing and took good care of me. My car runs like a dream again. 5 stars thanks again More

by Wesjosephmusic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosemary , Evan Hornaday
November 13, 2020

Great experience and Jimi and Alex were great to work with! We appreciated the help and being shown multiple vehicles before making our final decision! More

by Zac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Folajimi IIori
November 12, 2020

Not sure if my rating went through so I will repeat Ms Gilman was superb and very professional. I was very impressed by the service department. More

by Aaron95woody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriana Gilman
November 07, 2020

Great service, in & out. Car loaner dept. customer service was excellent!!!! Kola is our sales guy & he gives us his full attention when we’re shopping for a new car. More

by cehoward01
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kola Talabi
Nov 08, 2020 -

BMW of Gwinnett Place responded

Thank you for taking the time to share your great car-buying experience with Kola! We hope you continue to love your new ride, feel free to give us a call!

November 06, 2020

As always, a great service experience. Great customer service to include timely and accurate updates from the service representative, Ms. Annie Nation. Thanks as always for your assistance. More

by stultzw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Nation
Nov 06, 2020 -

BMW of Gwinnett Place responded

Thanks for the great feedback! Annie will be glad to hear that you mentioned her! We're so glad to hear you had a great experience and we know the future will yield equally great results.

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