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BMW of Gwinnett Place

Duluth, GA

4.8
825 Reviews

3264 Commerce Ave

Duluth, GA

30096

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Showing 825 reviews

April 10, 2021

Adriana service advisor she is a very helpfull person and the mechanics also they take care of any detail in my car and the place is welcome me since I get there for my car service More

by franklingalileo1948
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriana
Apr 11, 2021 -

BMW of Gwinnett Place responded

Franklin, Thank you for the kind review of our Service Department! We will be sure to share this review with Adriana. We look forward to seeing you back at BMW of Gwinnett Place for your vehicle's next service.

May 17, 2021 -

franklingalileo1948 responded

My service advisor Adriana she is a very professional advisor she take cares of the most little issues to the biggest issues with my car she is so friendly and kind thanks Adriana

April 03, 2021

Fantastic dealership and great pricing once you talk to a client advisor. Not pushy and very helpful on selecting the right car for you. These guys are great. More

by Travis.orth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Natili , Sterling Saunders
Apr 03, 2021 -

BMW of Gwinnett Place responded

Thank you for sharing your great review for our team members at BMW of Gwinnett Place, Travis. We're glad to have helped get you into the perfect vehicle.

April 01, 2021

Han and his Manager did a great job sealing the deal with BMW Financial. At. First I thought I would not get approved and the loan Manager did a great job. More

by sgtdonreed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Yu
Apr 02, 2021 -

BMW of Gwinnett Place responded

Hi! Thanks so much for your shout-outs about our Sales Team at BMW of Gwinnett Place and for your five-star rating. We definitely aim to do all we can for our customers, so we're glad that we could help you out. Enjoy your new car!

April 01, 2021

This is my 4th BMW purchase from BMW of Gwinnet. I am very happy with the customer service. And I will continue to refer them to others. More

by sandrikasbryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Smith
Apr 02, 2021 -

BMW of Gwinnett Place responded

Hi! Thanks so much for your excellent feedback about our Sales Team at BMW of Gwinnett Place and for your five-star rating. We definitely have a special place in our hearts for our returning customers; our aim has always been to build relationships that last a lifetime. When you're ready for your fifth BMW from us, stop by!

March 31, 2021

clean. All personell were friendly. appointment was kept promptly. nO DELAYS, NO SURPRISES. sERVICEWAS COMPLETED Quickly. Waitng area was clean and comfortable. Snacks were available. More

by wtr7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Pico
Apr 01, 2021 -

BMW of Gwinnett Place responded

HI! Thanks so much for your excellent feedback about us at BMW of Gwinnett Place and for your five-star rating. We definitely do all we can to make our customers happy, and that includes snacks!

March 28, 2021

The entire experience with BMW Gwinnett Place was outstanding! Julieta Guevera, client advisor, did a super job presenting the X5 X line to us. In addition, working with Sales Manager Corey Chapman w More

by mmcgough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hinson- BMW Wizard, Julieta Guevara
Mar 29, 2021 -

BMW of Gwinnett Place responded

Hi, mmcgough! Thanks so much for your shoutouts and wonderfully detailed feedback about our Sales Team at BMW of Gwinnett Place. We always aim to treat our customers like family; it's how we remember how we wish to be treated. Now, kick back with your new BMW X5!

March 27, 2021

Rudy Perry always goes above and beyond the call of duty. Always exceptional with his service provided. He makes sure that you understand what the issue is with your vehicle. He is very detailed and upfront More

by Ennn2247
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rudy Perry
Mar 29, 2021 -

BMW of Gwinnett Place responded

Thank you for sharing your kind words for Rudy at BMW of Gwinnett Place. We are always happy to provide you with our exceptional care. If there is anything else we can be of assistance with, please do not hesitate to reach out to our team.

March 25, 2021

Annie always takes very good care of me when I bring my car in for a service. She is very friendly and keeps me informed about what is going on with my car More

by slance4455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie
Mar 26, 2021 -

BMW of Gwinnett Place responded

Hi, slance4455! Thanks so much for your kind words about our Service Department at BMW of Gwinnett Place. Information when you need it is always good. Thanks for your feedback and five star rating. Please let us know if there's anything else we can help you with.

March 25, 2021

Have been dealing with Greg Hall for many years for service for my BMW. Greg is reason I purchased my second BMW. A+ customer service More

by freddlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hall and young lady in loaner department very professional, caring and efficient
Mar 26, 2021 -

BMW of Gwinnett Place responded

Hi, freddlaw! We're so glad our Sales Team keeps leaving a great impression on you! It means we're going above and beyond to make you happy! Of course, we plan to share your feedback about pricing with Management. Thanks for letting us know where we can do better. Enjoy your new BMW!

March 23, 2021

We bought our X5 here and we had a great experience from beginning to end! Our salesperson Cal was very professional and helped us find the perfect car for us! More

by Simone and Jon Ellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Vlaun
Mar 24, 2021 -

BMW of Gwinnett Place responded

We are delighted to know that you had a good experience with our Sales Department, especially Cal. We value your business at BMW of Gwinnett Place, and we hope that you will continue to visit us! Enjoy your X5!

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