BMW of Gwinnett Place
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 826 reviews
Very professional and customer friendly. They made process of purchasing my vehicle easy and a pleasant experience. I highly recommend the dealership and look forward to doing business with them in th process of purchasing my vehicle easy and a pleasant experience. I highly recommend the dealership and look forward to doing business with them in the future. More
Josh wei he a good guy and has funny when he's explained to me about the best things about BMW X5 XDrive 40i .I'm so glad to hear about him help full of his experience with his job and now. I'm happy and Th to me about the best things about BMW X5 XDrive 40i .I'm so glad to hear about him help full of his experience with his job and now. I'm happy and Thank you for Josh Wei. More
Adrian was fast, efficient and attentive. World class service. Adrian was fast, efficient and attentive. World class service and I would absolutely recommend working with this dealership. service. Adrian was fast, efficient and attentive. World class service and I would absolutely recommend working with this dealership. More
I purchased my 2017 BMW 440I back in Feb 2021. It had new tires on it when I bought it. Less than 5 months later one of the tires has developed a knot/bubble on it. The car has been driven less than 3000 mil tires on it when I bought it. Less than 5 months later one of the tires has developed a knot/bubble on it. The car has been driven less than 3000 miles. They refused to honor the warranty that should have been on this tire. A warranty that I have no proof of because I'm not the one that installed the tires. We were told I must have hit a pot hole and caused it. I live and work in a rural area less than 3 miles from my work. There are NO pot holes. And what are the chances that I hit a pothole that hard with ONLY my back tire? Regardless something in the tire failed and should be warrantied. They finally offered to install a new tire for $190 (the cost of the tire). I refused. I won't be giving any more of my money to a dealership that doesn't stand behind their vehicles and the parts they install on them. My vehicle will only go back to Global BMW who has always serviced my BMWs in the past. They always stand behind their products. And give great customer service. So save your gas and go to GLOBAL BMW instead. More
Awesome costumer service Thank you for helping me so Awesome costumer service Thank you for helping me so kindly from start to finish. I'll tell my friends and family to go here first if they're really Awesome costumer service Thank you for helping me so kindly from start to finish. I'll tell my friends and family to go here first if they're really thinking of buying a car. More