BMW of Gwinnett Place

I very rarely provide reviews, but if I am able to save someone from the stress and aggravation this is necessary! Long story short, my credit was pulled for a 4 series coupe, I provided a deposit, and giv someone from the stress and aggravation this is necessary! Long story short, my credit was pulled for a 4 series coupe, I provided a deposit, and given an eta for delivery, only to find out days after the vehicles expected delivery date.....the car was already sold. Joshua Munir, appeared at first to be very helpful and knowledgeable, however I ended up passing on another vehicle (different dealership) at his request, only to find out the car he promised me was already purchased, and he KNEW IT ALL ALONG. Find another BMW dealer, there are several others to choose from. If you must, just don't work with Joshua Munir More

Mrs. Sheryl and Mr. Baye Lo provided us with amazing customer service. Mr. Baye presented us with different buying and financing options to help us decide one that fit our needs. He was very knowledgeab customer service. Mr. Baye presented us with different buying and financing options to help us decide one that fit our needs. He was very knowledgeable and professional. Mrs. Sheryl was one of the friendliest person I’ve meet in a long time. and very professional. Although it was past closing hours, she ensured that our needs were met and carried through the entire process. I would definitely recommend friends and family to work with these two amazing individuals and look forward to future purchases at Gwinnett BMW Place. More

Excellent customer service from my salesman and the financial department. Would definitely recommend to everyone! financial department. Would definitely recommend to everyone! More

My experience was great. The service was good, my demands were met and my sales agent always deliver. were met and my sales agent always deliver. More

We love our new 2022 BMW X5. Our salesman Emmitt Green was very professional and listen to our needs and worked to make sure we left the dealership with a new X5. His excellent customer service, kindness, was very professional and listen to our needs and worked to make sure we left the dealership with a new X5. His excellent customer service, kindness, and knowledge put us at ease as the car buying process in the current climate can be frustrating. Emmitt stayed on top of things! We would recommend anyone to go see Emmitt for your new car purchase! More

Amazing experience. They made car buying a smooth process and handled everything professionally and patiently. and handled everything professionally and patiently. More

Martin Edetanlen is asset to BMW. No pressure he guided me perfectly and ensured my experience was smooth and easy. I will recommend this dealership and ask for the same person. Other places will try to fo me perfectly and ensured my experience was smooth and easy. I will recommend this dealership and ask for the same person. Other places will try to force you into buying something you are not sure about but his was different. More

Great sales team - solid effort, proactive and very knowledgeable about their products. Normally has a huge inventory. Overall, one of the best BMW dealerships I’ve dealt with. knowledgeable about their products. Normally has a huge inventory. Overall, one of the best BMW dealerships I’ve dealt with. More

My Salesperson Mike Miller was the best I have ever dealt with. Also, John Furlow in the administration office was great with. Also, John Furlow in the administration office was great More

As you can see by my rating, the service was great. I was able to leave with the car I wanted AND at a great price. Emmitt Green was my sales rep and he went above and beyond to make sure I left here satisfi able to leave with the car I wanted AND at a great price. Emmitt Green was my sales rep and he went above and beyond to make sure I left here satisfied and that I did! Definitely will be coming back here years down the road for more cars to add to my garage. Left with a 2021 BMW More