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BMW of Gwinnett Place

Duluth, GA

4.8
826 Reviews

3264 Commerce Ave

Duluth, GA

30096

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Showing 826 reviews

March 03, 2022

I had a rather not so great experience the previous day at a local BMW dealership and this one was like a cruise. Great dealer that took the time to listen. Also the finance representative was amazing. I d More

by dprater26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Malouf, Tomasz Kleps, Joshua Munir
Mar 03, 2022 -

BMW of Gwinnett Place responded

Hello, We are happy that our team was amazing and we hope that you are enjoying your purchase. Thank you for choosing BMW of Gwinnett Place and we hope to continue to assist with all of your future automotive needs.

Mar 03, 2022 -

dprater26 responded

I'm more than happy with this entire experience...

Mar 10, 2022 -

dprater26 responded

Things aren't exactly going as well as expected. I'm still without my purchase and currently driving a Honda Accord. No intent to trash Honda but I'm not paying for a Honda and that's all I meant by the statement . Things were promised by my dealer weren't met. I haven't asked for anything more than what was agreed on upon signing. Instead I've received snark comments that I wouldn't expect from BMW. A great experience gone wrong...

February 28, 2022

The staff was very knowledgeable and professional. They listened to our expectations and made sure to meet and exceed our desires. I highly recommend this dealership to any future buyers. More

by Hurricane601
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Hornaday
Feb 28, 2022 -

BMW of Gwinnett Place responded

We are so pleased to learn that our team took wonderful care of you here at BMW of Gwinnett Place. We always take the best care of our customers. We value your business.

February 24, 2022

My X3 purchase was amazing. Evan our salesperson was extremely knowledgeable and responsive. The whole process exceeded our expectations. Shah in finance was also helpful and ef More

by Lhutch72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Hornaday
Feb 25, 2022 -

BMW of Gwinnett Place responded

Hi, thank you for taking the time to write a positive review! We are glad to hear our Sales Team was able to help you get into a perfect BMW X3 and were able to make your overall experience at our dealership amazing. If you ever need help with your new BMW X3, feel free to give us a call at BMW X3, feel free to give us a call at BMW of Gwinnett Place.

February 23, 2022

Bobby did a great job of taking care of us last year when we purchased a BMW from him. We are already working with him on another BMW we are ordering this year. More

by gcresto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Smith
Feb 24, 2022 -

BMW of Gwinnett Place responded

BMW of Gwinnett Place appreciates the 5-stars and business. We are glad you are enjoying your BMW, and we look forward to seeing you back for another great car-buying experience! Safe travels.

February 20, 2022

I recently bought a new 2022 BMW 330i. Throughout the entire process, Sukus was more than willing to help me in any way that I needed. I didn’t live in the area and so most of the deal was More

by HunterB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sukus Walker
Feb 20, 2022 -

BMW of Gwinnett Place responded

Hi Hunter, thank you for taking the time to write about your experience at our dealership. We're glad to hear you left our dealership pleased with the high level of customer service and attentiveness you received with our Sales Team. We hope you and your continue to love your brand new 2022 BMW 330i, and we look forward to working with you both in the future.

February 12, 2022

Salesman Michael is excellent. Great service. Brian the BMW expert is Amazing. He taught me all about my new vehicle. Very patient and thorough. Thank you gentlemen. More

by Carol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O (salesman) Brian (BMW expert)
Feb 12, 2022 -

BMW of Gwinnett Place responded

Carol, we thank you for the kind review for our Sales Team here at BMW of Gwinnett Place. We strive to provide our customers with the best service possible. We value your business.

Feb 12, 2022 -

Carol responded

Thanks again. I will send business your way. 🤗

February 10, 2022

I bought a BMW 528 I 3 weeks ago. 1st they told me I had to finance through their financial services and that was my only option. Then they tried to lie about the interest rate they gave me which I knew was More

by Tedbryant
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kola Talabi
Feb 11, 2022 -

BMW of Gwinnett Place responded

Hello, I would like to speak with you regarding the financial services you received. We pride ourselves on the high-quality standards we maintain here at BMW of Gwinnett Place and I would appreciate the opportunity to connect with you. Could you please email your preferred contact information to me? Thank you, Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

February 06, 2022

The service Bobby did was really amazing. He takes care of the customer. He concerns about all questions and answers and explains all details. We really appreciated his service and support. More

by Sliva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Smith
February 06, 2022

Our sales person George Johnson was very helpful, very friendly, very patient. The best part was when I got the car and I have a person teaching me all the features that the car have. More

by Jenniffer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Johnson
Feb 07, 2022 -

BMW of Gwinnett Place responded

Jennifer, thank you for taking the time to share your great car-buying experience with us! Congratulations on your new ride! We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future at BMW of Gwinnett Place.

February 04, 2022

Great and friendly customer services, Jimi is very knowable about the whole process with no issues at all More

by ibtihaja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Folajimi IIori
Feb 04, 2022 -

BMW of Gwinnett Place responded

We strive to provide our customers with the best service possible in a timely manner here at BMW of Gwinnett Place. We truly appreciate and value your business.

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