BMW of Gwinnett Place

Great experience all the way round. Great cars, great service and I walked away with my dream car. William Pinckney was phenomenal! Thanks for taking care of me! Great cars, great service and I walked away with my dream car. William Pinckney was phenomenal! Thanks for taking care of me! More

Emmitt Greene is the best salesman. Professional, attentive to his clients and will get it done. If you are in the market for a new vehicle go see Emmitt Greene at BMW Gwinnett. Thank y Professional, attentive to his clients and will get it done. If you are in the market for a new vehicle go see Emmitt Greene at BMW Gwinnett. Thank you Emmitt for you all that you do! More

Clean, refreshing, professional, inviting, cares for the people, goes above and beyond for the people people, goes above and beyond for the people More

Absolutely amazing customer service from Tony and Sonny in finance. This dealer made it really easy to buy a car and I went home very happy! in finance. This dealer made it really easy to buy a car and I went home very happy! More

Fast professional service financial services was amazing all questions was answered. And understandable well satisfying all questions was answered. And understandable well satisfying More

Your sales person was excellent! He was very professional, kind and had lots of patience. He was very professional, kind and had lots of patience. More

Calvin did an awesome job, I got the deal that I wanted. He went above and beyond my expectations! He went above and beyond my expectations! More

It was very comfortable and clean area. It was a very luxurious feeling befitting a BMW. It was a very luxurious feeling befitting a BMW. More

Great experience no back and forth like most dealers. Sales staff made sure I knew everything about my car. Sales staff made sure I knew everything about my car. More

Out-of-state Buyers BEWARE - tag & title office don't know what they are doing. I purchased a car in April 2023, coming all the way from the Northeast to pick up the car and drive it back home. Shoutout know what they are doing. I purchased a car in April 2023, coming all the way from the Northeast to pick up the car and drive it back home. Shoutout to Gennaro for being a great salesman - he answered all my questions and stayed in touch throughout the process. The finance department had no problem closing the deal for me and taking my payment. Here's where things went south - it took 2.5 months to get the vehicle registered in Connecticut. The tag & title office took over 45 days to send my paperwork to CT (with no communication initially), and then sent it to the wrong DMV. I spent hours on hold and speaking with the DMV to try to understand where the paperwork was and if it was being processed or not. There were over 20 emails back and forth to the title clerk at Gwinnett. After much confusion and very inconsistent communication from this clerk, I had to take matters into my own hands and go into the DMV in person to handle everything and actually get the vehicle registered. Buyers be warned, if you are asking this dealership to register your vehicle outside of Georgia, make sure they actually know what they are doing and where they need to send your paperwork to before you pay them that dealer fee. We love the car we purchased, but would never buy from this dealer again due to the lack of customer service on the back-end of the deal. More