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BMW of Greenwich

Greenwich, CT

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172 Reviews

355 W Putnam Ave

Greenwich, CT

06830

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Showing 172 reviews

August 23, 2012

I went to BMW of Greenwich to lease a 2013 335xi and worked with Tom Forte. The overall experience was excellent! Tom is great to work with. He is extremely passionate about these cars and knows them More

by Jeffrey.W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Forte, Tom Forte
July 18, 2012

Although this is my first BMW,I've purchased many cars & dealt with many more Sales Reps,but NEVER did I enjoy the "buying experience" as I did in working with Bobby Kaufman.Not only did he know his produ More

by Ken's folks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert,(Bobby),Kaufman
May 20, 2012

After choosing to try BMW of Greenwich to purchase a pre-owned car, I would definitely NOT recommend dealing with this VERY unpleasant sales manager. We met with Alex, who was wonderful to work with, ho More

by maried123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lauren Waldrop
Jun 02, 2012 -

BMW of Greenwich responded

At BMW of Greenwich we take Dealer Rater reviews and any customer feedback we receive very seriously. As the manager who is mentioned in this review I am very embarrassed that I have given this impression to anyone, let alone a BMW of Greenwich customer. Most importantly I’d like to convey that Alex is a wonderful Client Advisor and I am proud to have him on my team and I hope that any impression I gave you of myself has not tarnished your impression of him. I clearly did not do my job up to the proper standards when you were in our dealership and I would humbly ask to speak with you directly. I take my job very seriously and I take customer service even more seriously. In order to use your feedback to ensure that no other customer has this type of experience I would greatly appreciate the opportunity to apologize directly at (203) 413-1904 or via e-mail at lwaldrop@dchusa.com and hear any additional feedback you can provide me with. Thank you again for your time. Lauren Waldrop Certified Pre-Owned Sales Manager

April 10, 2012

Norbert always goes above and beyond. He is extremely knowledgeable, friendly and professional. Norbert is a true asset to the BMW team and it is a pleasure to deal with him. I wish all of my customer More

by cprata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norbert Kerekes
April 06, 2012

don't believe all the other reviews - they seem fake - common 5 across the board!!! I've purchased a BMW 5 series from these jokers and the sales experience and service have been nothing but underwhelmin More

by aroda123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
B
March 21, 2012

My wife and I had an excellent experience leasing our 135 from Jim Salkin in Greenwich. This is our 3rd lease with Jim (we also had a 335 and a 128) and he always ensures we are 100% satisfied. Jim's frien More

by mjkoziol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Salkin
March 06, 2012

The team at Greenwich BMW was amazing. They were extremely knowledgeable and helpful. I would recommend them to anyone who wants to buy a car. I would go back to them for my next purchase. More

by sloikits
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Solano, Thomas Forte, Chris Chang, Tom Forte
February 26, 2012

After visiting various luxury dealers both in Manhattan and Connecticut, we were impressed by the amazing professionalism and kindness of everyone at the BMW dealership in Greenwich, CT. Trevor Johnson was More

by shazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Johnson
February 26, 2012

After a bad experience with another BMW dealership (Spring Valley NY) we found BMW of Greenwich a very pleasant car buying environment.Our salesman (Tom Forte) was exceptional. I would highly recom More

by radek34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Forte, Tom Forte
February 26, 2012

Best dealership I've ever been to. They will do whatever it takes to make you a satisfied customer. Quality of their work is outstanding as well. More

by byfield17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Forte, Tom Forte
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