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This rating includes all service center reviews, with more weight given to recent reviews.
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398 Reviews of BMW of Gainesville - Service Center
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June 02, 2022
Dave is doing a great job and an excellent representative of your organization. Hard to find employees as him of your organization. Hard to find employees as him More
by NANASPOONER
Verified CustomerEmployees Worked With
June 02, 2022
They Always go above and beyond. JD is excellent. This place always exceeds my expectations. JD is excellent. This place always exceeds my expectations. More
by RTURADO
May 29, 2022
Thank you for having good service personnel and for the excellent repair of the old car. excellent repair of the old car. More
by Tlmc1950
Employees Worked With
May 29, 2022
We were stranded from a trip no rentals. The took care of us ASAP long ways from home with a great loaner car. Super friendly efficient and wonderful service. Very rare over the top 5 stars The took care of us ASAP long ways from home with a great loaner car. Super friendly efficient and wonderful service. Very rare over the top 5 stars plus …thank you all for making it less painful then we thought it would turn out. More
by DEBKIN2000
Employees Worked With
Other Employees :
JD Busby, Carlos Morales, Leandro Claros, Keely Whitmer, Melvin Hayes
May 28, 2022
This review concerns only the service dept and does not apply to the dealership as a whole. The service dept is excellent and has been for years. The service mangers are knowledgeable, friendly and go abov apply to the dealership as a whole. The service dept is excellent and has been for years. The service mangers are knowledgeable, friendly and go above what is expected for the customer. More
by walkerc1
Employees Worked With
JD Busby
May 27, 2022
Great work everytime I take my vehicle in for any service. Big thank you to Dave with the service department for all of his assistance. service. Big thank you to Dave with the service department for all of his assistance. More
by Clarence
May 27, 2022
Quick service and friendly advisors, sent video and detailed bill to show what was needed, very helpful detailed bill to show what was needed, very helpful More
by janem0
May 20, 2022
Wonderful experience, friendly, helpful and courteous. I would recommend JD and the team at Gainesville BMW to everyone. Had a bad battery that stranded me. JD got me in on Saturday and in a few hours I w I would recommend JD and the team at Gainesville BMW to everyone. Had a bad battery that stranded me. JD got me in on Saturday and in a few hours I was back on the road. More
by AMCCALL1
Employees Worked With
JD Busby
