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BMW of Gainesville - Service Center

Gainesville, FL

4.8
398 Reviews

398 Reviews of BMW of Gainesville - Service Center

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June 17, 2022

Dealership is always great, service is the best in town! Would highly recommend 👌 JD is the best advisor! More

by Heather.gilliam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Busby
Jun 20, 2022 -

BMW of Gainesville responded

Heather, we want you to know how much we appreciate your review. Our staff works hard every day to give you the best service experience possible. We will make sure to share your feedback with JD. He’ll be thrilled to know his hard work has paid off.

June 16, 2022

Service is great fast and friendly It a pleasure doing business with the Gainesville BMW More

by pa0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

BMW of Gainesville responded

Thank you for choosing BMW of Gainesville and sharing your positive feedback with our community.

June 16, 2022

From purchase to service, my experience has been outstanding. The staff is pleasant and professional. A plan to purchase my third BMW from this dealership. More

by paulalfino
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

BMW of Gainesville responded

Our team is so grateful for your positive feedback. Looking forward to having you again at BMW of Gainesville!

June 11, 2022

DJ is a very good Service Advisor. The car wash was great even glossed my tires More

by jklv68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Busby
June 10, 2022

Wonderful service. Dave was very helpful and upfront. The place is very welcoming and neat. More

by etzer16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2022

Excellent service, from the entrance to the very clean bathroom! Friendly staff in the front office. Especially like that the staff takes time to explain things to me since I am have to do things that my More

by BJHODGE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD Busby
Jun 13, 2022 -

BMW of Gainesville responded

Thank you very much for sharing your review. We love hearing from our customers.

June 07, 2022

Always professional by everyone. Really liked the video evaluation of our car. It is a nice touch. More

by CATDAWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
Jun 07, 2022 -

BMW of Gainesville responded

Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

June 05, 2022

They are professional and courteous and interested in the reason I am visiting the dealership. More

by KILMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

BMW of Gainesville responded

Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

June 05, 2022

Working with Dave is always a positive experience. The customer service is spot on and I’m very pleased with the fresh coffee and treats. More

by cocoej2002
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

BMW of Gainesville responded

Thank you for taking the time to share your experience! Your positive feedback is much appreciated.

June 04, 2022

The service department staff is knowledgeable, patient, thoughtful, and kind. Very understanding of the customer’s time and finances. More

by kenya-williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

BMW of Gainesville responded

We really appreciate you sharing your review of our service. Thank you!

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