BMW of Gainesville - Service Center

Clean waiting room. Polite and attentive service personnel. I love getting a video from the service tech. Polite and attentive service personnel. I love getting a video from the service tech. More

Top notch! The whole team worked to solve the problem, accomplished the task, and demonstrated excellent customer service. The whole team worked to solve the problem, accomplished the task, and demonstrated excellent customer service. More

I have avoided having my auto serviced at a dealership because “everyone” knows a dealership will charge outrageous prices. I have had my BMW serviced by a local BMW mechanic and had the same service per because “everyone” knows a dealership will charge outrageous prices. I have had my BMW serviced by a local BMW mechanic and had the same service performed by the local BMW dealership. The cost was not that different, and the dealership accomplished the same service in less time. But best of all, I had David Hepler advising me. David is very knowable, an asset to BMW and anyone that has the pleasure of working with him - Millions of gold stars to David Hepler!! More

great customer service, car was ready on time as promised place very clean and comfortable as i waited place very clean and comfortable as i waited More

Dave is the best my wife and myself enjoy working with him. He is pleasant to work with. Thanks again Dave keep up the good work. him. He is pleasant to work with. Thanks again Dave keep up the good work. More

Great service and the people knows everyone. Outstanding they explain everything ur car it’s getting done Outstanding they explain everything ur car it’s getting done More

Dave was pleasant as always, wish the service was done in a more timely manner like the schedule for service was told to me. a more timely manner like the schedule for service was told to me. More

Great service! Take care of you like you’re family! JD is always so helpful! Take care of you like you’re family! JD is always so helpful! More

El servicio fue excelente, todo estuvo en perfectas condiciones, agradecido con el trato y el servicio gracias condiciones, agradecido con el trato y el servicio gracias More

Dave was very helpful getting me in without an appointment and giving me a loaner. Also found the video of the multi points inspection very informative. appointment and giving me a loaner. Also found the video of the multi points inspection very informative. More