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BMW of Gainesville - Service Center

Gainesville, FL

4.8
398 Reviews

398 Reviews of BMW of Gainesville - Service Center

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August 30, 2022

On times services,nice car wash, Gainesville car bmw guarantee love it, thanks again for the update More

by JACKY.LAU.5ARDR9RO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
Aug 30, 2022 -

BMW of Gainesville responded

It’s lovely to hear your positive feedback! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible. Have a great day!

August 29, 2022

This dealership was great and very attentive and I am very happy with all the work that they have done for me. More

by INGEBURG_GUINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
Aug 29, 2022 -

BMW of Gainesville responded

Amazing feedback. Thank you so much for giving us 5 stars!

August 28, 2022

Friendly, fast and car always leaves clean! This is a trusted dealership while my daughter attends UF and I live in Hawaii. More

by czandsz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Busby
Aug 29, 2022 -

BMW of Gainesville responded

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

August 27, 2022

Well organized staff; on time, accommodating and efficient. My car always looks better than when I brought it in. Most of all, I trust the staff. More

by vicki.clifford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keely Whitmer
Aug 29, 2022 -

BMW of Gainesville responded

Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

August 25, 2022

Great customer service and mechanical work performed. The experience is always satisfactory. Very nice friendly professional staff. More

by ARNTRAEL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Butler
Aug 26, 2022 -

BMW of Gainesville responded

Thank you so much! It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day.

August 23, 2022

Everyone is so friendly and professional! The job is done promptly and efficiently. Great service. More

by GUANABOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD Busby, Keely Whitmer
Aug 23, 2022 -

BMW of Gainesville responded

We’re thrilled you had such a great experience at BMW of Gainesville. We hope to have you back soon!

August 21, 2022

I am almost always greeted at the door by someone ready to assist me. The waiting area is always clean and stocked with plenty of drinks and snacks. More

by JBRADDY2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD Busby, Carlos Morales
Aug 22, 2022 -

BMW of Gainesville responded

Thank you for choosing us! We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BMW of Gainesville in the near future.

August 15, 2022

Really great staff and service that goes above and beyond what one would normally expect. More

by J_TAFFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD Busby
Aug 15, 2022 -

BMW of Gainesville responded

Thank you for taking the time to share your experience. We value the positive review and are happy to hear that you enjoyed our service!

August 15, 2022

My service adviser Carlos always take the best care of me. The service manager Todd always takes the time to say hi and even made my appointment for me as my advisor was out for the day. They are always a More

by Amajor4551
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd. Service manager , Carlos Morales
Aug 15, 2022 -

BMW of Gainesville responded

Thank you so much! We’re grateful to have you as our client. We look forward to serving you for many years to come!

August 13, 2022

At Gainesville BMW having my 2016 328i vehicle serviced is always done courteous and professional manner. More

by liegh91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Busby
Aug 15, 2022 -

BMW of Gainesville responded

We really appreciate you sharing your review of our service. Thank you!

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