Back

BMW of Gainesville - Service Center

Gainesville, FL

4.8
398 Reviews

398 Reviews of BMW of Gainesville - Service Center

Sort by
September 22, 2022

Fast and professional. Always informative and thorough. I always appreciate coming here for my services. More

by elloyd6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Busby
Sep 23, 2022 -

BMW of Gainesville responded

It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day. We hope to serve you again soon!

September 18, 2022

Great service from check in to checkout! Professionals at their best!!! Service performed as expected. More

by Ferg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Busby
Sep 19, 2022 -

BMW of Gainesville responded

We really appreciate you sharing your review of our service. Thank you!

Dec 11, 2022 -

Ferg responded

Great service, professionals, cares about customers satisfaction,

Dec 11, 2022 -

Ferg responded

Provided great service again

September 17, 2022

Great job thanks for your help. I look forward to having you service car again More

by JRADIOLOGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
Sep 19, 2022 -

BMW of Gainesville responded

Thank you for the positive feedback!

September 14, 2022

Great service and also fast nice waiting room enjoyed video of recommended service work that I done was reasonable More

by banditjg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

BMW of Gainesville responded

Thank you for your kind words of appreciation for our hard-working staff at BMW of Gainesville. We hope to serve you again soon.

September 10, 2022

JD always handles everything for my car efficiently. Will always come back to this dealership. More

by MICHAELCARROLL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Busby
Sep 12, 2022 -

BMW of Gainesville responded

Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

September 09, 2022

My advisor Carlos is always very professional, courteous & friendly. I really appreciated how each time I’ve visited (5) it was always a good experience. The technician saved me $250.00 because of researc More

by jen w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Morales, Dominick Ferrara
Sep 09, 2022 -

BMW of Gainesville responded

Thank you so much for taking the time to share your experience at BMW of Gainesville. We take pride in knowing our customers are happy with their experience. We look forward to serving you for many years to come!

September 08, 2022

Great service! Excellent professionalism from advisor Dave Hepler. Dave is always helpful and attentive. Thank you More

by fmcknight81
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

BMW of Gainesville responded

Thank you for taking the time to share your experience. We can’t wait to see you again soon!

September 04, 2022

Excellent! ! Timely and cost effective repair, on a late Friday afternoon right before closing. Very appreciative. More

by TGOODREV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD Busby, Keely Whitmer
Sep 06, 2022 -

BMW of Gainesville responded

Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

September 03, 2022

Always great service starting with wonderful greeting each and every visit along with refreshments and free car wash More

by gbatey0450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

BMW of Gainesville responded

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

September 02, 2022

The service was great and my tech was excellent with great people skills and I am very happy with the service that I received from him and his team More

by JERRYG615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Busby
Sep 06, 2022 -

BMW of Gainesville responded

We can’t wait to share your 5-star review with our team. They’ll be thrilled!

...
27
...