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BMW of Gainesville - Service Center

Gainesville, FL

4.8
398 Reviews

398 Reviews of BMW of Gainesville - Service Center

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October 06, 2022

Clear information provided about the repairs needed and punctual timeline in doing the service. Overall satisfied. More

by GMICHAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Busby
Oct 06, 2022 -

BMW of Gainesville responded

Thank you for choosing BMW of Gainesville and for sharing your experience with us! We look forward to serving you soon!

October 06, 2022

Excellent customer service and attention to customer needs. I find the mechanic video report to be beneficial. More

by patt356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Busby
Oct 06, 2022 -

BMW of Gainesville responded

Thank you so much for sharing your experience! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Glad to hear you found the technician video beneficial. The team will be thrilled to hear your feedback!

October 03, 2022

I can say that tye service members are always pleasant and helpful. Most of all they seem very knowledgeable! More

by schofillh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Busby, Carlos Morales
Oct 03, 2022 -

BMW of Gainesville responded

Thank you for choosing BMW of Gainesville and sharing your positive feedback with our community.

October 02, 2022

The work was done efficiently. However, some of the work that was done was necessary because the oil leak was not repaired correctly the last time. I was told that the car continue More

by SCOTTLIPOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
Oct 03, 2022 -

BMW of Gainesville responded

Thanks so much for sharing your experience with us. We hope you’ll come and see us again soon!

September 29, 2022

I always feel welcome and trust that I am leaving my vehicle in good hands. More

by alejandrollarena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
Sep 30, 2022 -

BMW of Gainesville responded

Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

September 28, 2022

JD is awesome always provides me with the best advise for safety and longevity of my vehicle while saving me money were he can. He sold me on the oil change plan and now I realized how impactful the savings More

by joshua271807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Busby
Sep 30, 2022 -

BMW of Gainesville responded

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

September 27, 2022

Super nice service and let me know what else to be done BMW needs professional overview and exactly what I got great More

by arnoldconcrete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
Sep 30, 2022 -

BMW of Gainesville responded

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

September 25, 2022

I was very happy with my service. Carlos was very helpful. Work was done to my satisfaction. More

by KLMN697
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
Sep 26, 2022 -

BMW of Gainesville responded

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

September 23, 2022

Everything was amazing. Great service and people as always. Thank you so much for your service JD! More

by 0211gm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Busby, Keely Whitmer
Sep 23, 2022 -

BMW of Gainesville responded

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

September 23, 2022

Estimated time of job was completed on time Carlos was professional and friendly and made sure I saw what was going on with my car More

by sharonda wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
Sep 23, 2022 -

BMW of Gainesville responded

Thanks for your 5-star review! We sincerely appreciate your feedback.

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