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BMW of Gainesville - Service Center

Gainesville, FL

4.8
398 Reviews
Call Service Center (352) 376-4511

398 Reviews of BMW of Gainesville - Service Center

Sort by
November 25, 2022

Great customer service and nice atmosphere if you need to wait. Always happy to work with Carlos. More

by KMULDOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
Report | Print
Nov 28, 2022 -

BMW of Gainesville responded

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

November 24, 2022

Fantastic service! We are leaving Gainesville and will will JD very much. Thank you very much! More

by CET2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
Report | Print
Nov 28, 2022 -

BMW of Gainesville responded

Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

November 17, 2022

JD Worked around my schedule to make it convenient. Surpassed my expectations He is a pleasure to work with. More

by wkhan2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
Report | Print
Nov 21, 2022 -

BMW of Gainesville responded

Thank you very much for sharing your review. We love hearing from our customers.

November 10, 2022

Repeat customer. Great customer service and excellent work done. Helpful staff Definitely would recommend to anyone. More

by KG092001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
Report | Print
Nov 14, 2022 -

BMW of Gainesville responded

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

November 06, 2022

On time on budget friendly service,staff and always keeping you in the loop regarding your service More

by RAFSEMIDEI
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
Report | Print
Nov 07, 2022 -

BMW of Gainesville responded

Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

November 05, 2022

Carlos was great especially since I was having a bad day due to two blown tires! Thanks to him I got four tires and an alignment and safely back on the road in less than 3 hours. And info on the 3 year oil More

by drtheresabeachy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Morales, Keely Whitmer
Report | Print
Nov 07, 2022 -

BMW of Gainesville responded

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

November 05, 2022

Great service and the wait was nonexistent. I am looking forward to the next visit More

by hamptonroads999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Busby
Report | Print
Nov 07, 2022 -

BMW of Gainesville responded

It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day.

October 28, 2022

My car was towed in after hours due to a damaged tire. I was five hours from home. I checked into the Hyatt for the evening. Carlos Morales handled all the details with my warranty claim & I was back on t More

by MAE5627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
Report | Print
Oct 28, 2022 -

BMW of Gainesville responded

Your feedback means a lot to our team. Thank you for taking the time to leave us this review and for choosing BMW of Gainesville. We’re so happy that Carlos could give you a 5-star experience.

October 28, 2022

The dna is and chairs were great. Quick service as well. Carlos was friendly. Will be back. More

by Stevefreepo@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
Report | Print
Oct 31, 2022 -

BMW of Gainesville responded

We’re always happy when customers like you enjoy your time at BMW of Gainesville. Come back anytime!

October 26, 2022

Carlos is always very efficient, thorough and personable whenever we bring my car in. He listens to what we’re saying and doesn’t try to add extra services if I’m there for a specific thing. More

by acesauls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
Report | Print
Oct 26, 2022 -

BMW of Gainesville responded

Thanks for sharing your experience! Carlos and the team at BMW of Gainesville are thrilled to receive such a great rating!

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