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BMW of Gainesville - Service Center

Gainesville, FL

4.8
398 Reviews
Call Service Center (352) 376-4511

398 Reviews of BMW of Gainesville - Service Center

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December 21, 2022

Jose Rivera and the other staff at BMW of Gainesville provided great service in a timely manner. More

by MICHAEL.A.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2022 -

BMW of Gainesville responded

Thank you for the 5-star review! We’re here to serve you anytime.

December 19, 2022

JD kept me informed as to the progress on my car. Great repair. Very happy with service. More

by ARTEMIS556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
Report | Print
Dec 19, 2022 -

BMW of Gainesville responded

We're happy to see that you had a 5-Star experience with JD at BMW of Gainesville. Thanks for sharing!

December 18, 2022

Very considerate of customer needs! Tommy and Chris work very hard to keep our cars clean and shiny. JD is always ready to lend a hand and tailor all appoints to my needs. All the b More

by FULLER_C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Beyer, JD Busby
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Dec 19, 2022 -

BMW of Gainesville responded

We would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

December 18, 2022

Service is always professional, personable, and friendly. I always feel confident knowing my car is in great hands. More

by BAKERC0525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
Report | Print
Dec 19, 2022 -

BMW of Gainesville responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to BMW of Gainesville!

December 12, 2022

Experience with our new advisor was very good. Previous experience with last advisor was poor. More

by BCARNLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
Report | Print
Dec 13, 2022 -

BMW of Gainesville responded

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

December 11, 2022

Superior customer service every time! Have never experienced this type of red carpet treatment at any other dealership. Love this place! More

by Ginny@allenlaw.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
Report | Print
Dec 12, 2022 -

BMW of Gainesville responded

We’re so happy to have you as a customer. We appreciate you sharing your review of our service. Thank you!

December 06, 2022

Excellent customer service. The waiting area was comfortable and I was checked on and informed about by vehicle. More

by yaya32601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2022 -

BMW of Gainesville responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to BMW of Gainesville.

December 05, 2022

This dealership has a welcoming atmosphere. The service technicians are friendly, knowledgeable trustable and very timely 👍 More

by RICHARSJ7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
Report | Print
Dec 06, 2022 -

BMW of Gainesville responded

Thank you so much for this review. We appreciate you being a customer. We’re here for you anytime.

November 28, 2022

Very polite, helpful, not pushy. Relaxed atmosphere. Provided helpful recommendations. Beautifully cleaned car after oil change. Thank you! More

by empruns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2022 -

BMW of Gainesville responded

Thank you for the feedback. It made our team smile. We are so happy you have enjoyed our service! We’re here for you anytime.

November 25, 2022

I’m always pleased with BMW customer service. They always have my best interest and provide full honesty More

by ROBINDESUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

BMW of Gainesville responded

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

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