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BMW of Gainesville - Service Center

Gainesville, FL

4.8
398 Reviews

398 Reviews of BMW of Gainesville - Service Center

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January 09, 2023

The staff is knowledgeable and kind. They make comfort a priority while your vehicle is being serviced. More

by MICKEYM70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
Jan 09, 2023 -

BMW of Gainesville responded

Our team is so grateful for your positive feedback. Looking forward to having you again at BMW of Gainesville!

January 08, 2023

Very expedited maintenance. Will service here my car again. Except the cost of the oil change. I need to look other options More

by uslouiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

BMW of Gainesville responded

Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

Jan 09, 2023 -

uslouiel responded

The cost of repairs is too much for simple filters. I may opt to do on my own. Other than that, I am satisfied with the service.

January 08, 2023

I’ve been here a few times for service and have been so impressed by the facilities, personnel, and treatment. More

by gatorgab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
Jan 09, 2023 -

BMW of Gainesville responded

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

January 06, 2023

My service agent was very friendly and kept me informed as to the status of the work being performed. You have a wonderful waiting area. I'm very pleased with your dealerships operation, and next time in More

by y8earp1@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
Jan 09, 2023 -

BMW of Gainesville responded

We appreciate you taking the time to leave us a 5-star review. It means a lot to us. We’re here to serve you anytime.

January 05, 2023

Helpful staff. Very efficient and friendly. Parking lot very awkward, busy day, hard to drop off vehicle. More

by carey_c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD Busby
Jan 06, 2023 -

BMW of Gainesville responded

We appreciate you sharing your review of our service. Thank you!

January 04, 2023

Andy was very nice, helpful, and efficient. Allen, the technician was as well. Great service! More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

BMW of Gainesville responded

Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

December 27, 2022

Great services and outstanding people, who specialize in customer satisfaction. They stand behind the work that they produce, and ensure you are truly satisfied More

by Ferg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
Dec 28, 2022 -

BMW of Gainesville responded

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

December 25, 2022

Car ready when promised. Car washed up nicely. Service with a smile. G v b More

by Jeffrey.womble
Recommend Dealer
Yes
Employees Worked With
Andy Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

BMW of Gainesville responded

We’re grateful that you took the time to leave us a review. Thanks a lot!

December 25, 2022

Met Carlos Morales who was very informative, personable and helpful explained everything about my car. More

by BOSTONDUNDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
Dec 27, 2022 -

BMW of Gainesville responded

Thank you very much for sharing your review. We love hearing from our customers.

December 23, 2022

I always have a great experience when I visit this location. The staff is always welcoming and make you feel comfortable. More

by rickyricardo6178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
Dec 27, 2022 -

BMW of Gainesville responded

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

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