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BMW of Gainesville - Service Center

Gainesville, FL

4.8
398 Reviews
Call Service Center (352) 376-4511

398 Reviews of BMW of Gainesville - Service Center

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January 23, 2023

The customers service representative provided the right combination of professionalism and friendliness along with a complimentary car wash. More

by B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2023 -

BMW of Gainesville responded

We're delighted to hear that you had a great experience at our dealership and that you're happy with our customer service. Your 5-star review is greatly appreciated, and we look forward to serving you in the future

January 22, 2023

Great customer service friendly staff Provide above and beyond service X X X X X More

by SANJAYBHAIRAVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
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Jan 23, 2023 -

BMW of Gainesville responded

We're happy to see that you had a 5-Star experience at BMW of Gainesville. Thanks for sharing.

January 20, 2023

Great customer service and a dealership you can count on and I highly recommend them! More

by Geraldine Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
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Jan 23, 2023 -

BMW of Gainesville responded

The team here at BMW of Gainesville is thrilled to receive an excellent rating, thank you!

January 18, 2023

Very good customer service. Price is reasonable and quick service.I love courtesy cleaning the car .thanks More

by Mohammed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name but deserve 5 stars
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Jan 19, 2023 -

BMW of Gainesville responded

We're happy that you had a 5-Star experience. We can’t wait to have you back at BMW of Gainesville.

January 17, 2023

They do a good job. But the prices are very high at bmw of Gainesville More

by rod24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
Report | Print
Jan 18, 2023 -

BMW of Gainesville responded

Thank you so much for taking the time to provide feedback! Your opinion is valued and helps us maintain an excellent standard of service to our customers.

January 16, 2023

Excellent staff and execution. Work was completed on time and no issues. Thank you for the early appointment. More

by johnamysmith99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
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Jan 17, 2023 -

BMW of Gainesville responded

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at BMW of Gainesville!

January 15, 2023

I always use dealership for oil changes. Only had vehicle approx 2 years tires never rotated had approx 30k miles now I have expense of 800 to replace tires because tires were never rotated. More

by J Hart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby, Keely Whitmer
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January 15, 2023

I love this center. JD always takes good care of me and provides quality advice about my service and how to plan to do it in an efficient scheduling. More

by REGINALDHOWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
Report | Print
Jan 16, 2023 -

BMW of Gainesville responded

Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

January 13, 2023

Crazy expensive for items that are not even specialty parts. Did not give me the option to get normal tires in stead of the run flat tires for the mini. Also their $175 inspection did not identify the ba More

by teamhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
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January 11, 2023

Attention to detail was superb and was very quick to get me back in my car More

by brian@tmfgainesville.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
Report | Print
Jan 13, 2023 -

BMW of Gainesville responded

Thank you for leaving a 5-Stars review. At BMW of Gainesville, we continuously strive to serve you better. Looking forward to serving you in the future!

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