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BMW of Gainesville

Gainesville, FL

4.7
667 Reviews
BMW of Gainesville is proud to serve Gainesville & all of Central Florida with quality BMW vehicles. With models like the 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, M3, M5, M6, X3, X5, X5M, X6, X6M, and Z4, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car in Gainesville, we can assist you there as well. BMW of Gainesville is not just for new BMW sales; we also provide a full line of services dedicated to our Florida customers. From BMW car repairs performed by expert mechanics, to OEM BMW auto parts, to car loans, BMW of Gainesville is the smart choice for your automotive needs. Come in and say hi!
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2853 N Main St

Gainesville, FL

32609

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Showing 667 reviews

April 16, 2022

Very clean and customer service driven lobby area. Courteous and helpful staff, Charles and John were awesome. We don't remember the name of the finance office rep who helped us finalize the purchase, More

by DCDnow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Dukes
April 10, 2022

Great service. Dave takes care of everything. I couldn’t ask for better service than I received. More

by David Salter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

BMW of Gainesville responded

Thank you very much for sharing your review. We love hearing from our customers.

April 09, 2022

JD was fantastic with explaining the issues and communicated regularly with me. Also was able to provide a loaner. More

by FRANKLIN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Busby
Apr 11, 2022 -

BMW of Gainesville responded

Thanks for the review! We hope to serve you again in the future.

April 09, 2022

Zachary was extremely helpful and courteous, ensuring a smooth transaction. Pleased with my X3 purchase. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Goltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

BMW of Gainesville responded

Congratulations on your X3! We’re grateful that you took the time to leave us a review. Thanks a lot!

April 08, 2022

I cannot complain they are always busy but the customer service is great. Thank you Dave and service staff More

by angie.bernard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

BMW of Gainesville responded

We’re so happy to have you as a customer. You’re welcome to come again anytime.

April 07, 2022

Excellent service and super quick, I highly recommended. Easy to schedule the service appointment and always they are willing to help. More

by scuare69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Busby, Carlos Morales
Apr 08, 2022 -

BMW of Gainesville responded

Thank you for sharing your feedback! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

April 07, 2022

Great service, customer care, courtesy reminders, exceptional service, courtesy vehicle wash and if you're dropping off your vehicle and need a ride a loaner car, shuttle service or Uber will be ther More

by shortiekk19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keely Whitmer
Apr 07, 2022 -

BMW of Gainesville responded

We are happy to hear that our team provided you with exceptional service. We will make sure that they receive your feedback. It will make their day!

April 05, 2022

Dave always provides the best customer service. It’s always a pleasure working with him. More

by sandy.banks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

BMW of Gainesville responded

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

April 02, 2022

Really attentive and their help was great. I would most definitely recommend them to anyone. Zachary specifically helped us out and we had no problems at all. More

by pjdiaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Osteen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Goltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Morales
Apr 04, 2022 -

BMW of Gainesville responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at BMW of Gainesville. We wish you safe travels in your new BWM and look forward to seeing you again soon!

April 01, 2022

Great service and good communication. Provided a rental car while my car was getting fixed More

by jpt2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Busby
Apr 04, 2022 -

BMW of Gainesville responded

Thank you so much for sharing your experience with BMW of Gainesville. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We look forward to serving you for many years to come!

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