BMW of Gainesville

I was on a trip to visit our boys at UF. We had a bad tire issue on the way. everyone that helped me was fantastic. They brought my car in to service changed the tire and had it back to u We had a bad tire issue on the way. everyone that helped me was fantastic. They brought my car in to service changed the tire and had it back to us in no time. The price was fantastic as well. Nice work everyone More

An absolute pleasure getting to be there! So perfect and Andy is a total rockstar!! So perfect and Andy is a total rockstar!! More

JD and Dave are always very helpful. They explain everything carefully making sure I understand what service needs to be done. I always have a great customer experience. They explain everything carefully making sure I understand what service needs to be done. I always have a great customer experience. More

They always take care of my car and I; I am very appreciative of this group. appreciative of this group. More

Charles and Melvin were both great. They were very transparent about the whole process and helped me get the best possible deal I could for my car. They were very transparent about the whole process and helped me get the best possible deal I could for my car. More

I recently visited BMW of Gainesville's service department and had the pleasure of working with JD Busby. I was thoroughly impressed with JD's exceptional customer service and expertise. From the m department and had the pleasure of working with JD Busby. I was thoroughly impressed with JD's exceptional customer service and expertise. From the moment I arrived, JD greeted me warmly and listened attentively to my concerns. Throughout the service process, he provided regular updates and ensured that all repairs were done efficiently. JD's professionalism, attention to detail, and dedication to customer satisfaction were commendable. I highly recommend JD at BMW of Gainesville for an outstanding service experience. More

Zack was awesome from our initial conversation through texts when I found the used car that I was interested in through Auto Trader. He was more than patient with my family and I, and made the sale effort texts when I found the used car that I was interested in through Auto Trader. He was more than patient with my family and I, and made the sale effortless and stress free. When I got to the dealership after finalizing the numbers, the car was washed and looked incredible sitting and waiting for us to take delivery. Zack even went out of his way to let my daughter sit in and start her dram car that was sitting on the used car lot. She took picture to brag to her friends. Overall the sales and finance team were great and very professional, and the facility was one of the cleanest I have ever been in. More

Bonito is an extremely professional and experienced Sales person and was very easy to work with. Although, initially, there was poor communications from the dealership and advertising methods, the transacti person and was very easy to work with. Although, initially, there was poor communications from the dealership and advertising methods, the transaction was smooth afterwards. I would certainly consider buying from this dealership again. More

Service advisor JD Busby is always pleasant and I am most always able to get a service appointment when needed. always able to get a service appointment when needed. More

I have always been pleased with the service managers and the wok performed by the service department. This visit was no exception. I was informed of what needed to be done, the cost, and how long it would t the wok performed by the service department. This visit was no exception. I was informed of what needed to be done, the cost, and how long it would take. There were no surprises when I received the final bill. This dealership has always had outstanding service advisors who have consistently done above and beyond what was expected. This is a major reason that I have been a BMW customer for over 35 years. More