BMW of Gainesville
Gainesville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The service center representative was very professional and kind. As well as the young man that took my keys and greeted me as I walked in. Also another gentleman that was restocking the coffee and snacks and kind. As well as the young man that took my keys and greeted me as I walked in. Also another gentleman that was restocking the coffee and snacks was welcoming. My only complaint was the front desk receptionist that took my call before my appointment. I was advising her that I would be 10 minutes late. At that point, she insisted that I reschedule because there was no room available. I asked to speak with my representative. She said he was busy and would tell him to give me a call. I never received a call, but I still got to my appointment in time coming from Ocala. I asked the representative if was he notified of my memo to call me back and he stated “no.” Unfortunately I believe that the front desk receptionist was overall rude; and unwilling to help, plus she was not completely honest. Once I arrived, her demeanor was not friendly. She seemed careless and unapproachable. I’m unsure if the receptionist is this way with the array of customers that frequent BMW. I’m hoping that on my next visit it will be more pleasant. Thank you Gainesville BMW. More
Management already aware of the issue with the purchase. thank you for reaching out with the survey thank you for reaching out with the survey More
My service provider was very helpful and worked Hard to make sure my needs were Met. Excellent experience make sure my needs were Met. Excellent experience More
Charles Beyer was just amazing to deal with. He was courteous, professional, and very fair with our car deal. I will definitely refer friends and family from Jacksonville to use him for any BMW He was courteous, professional, and very fair with our car deal. I will definitely refer friends and family from Jacksonville to use him for any BMW purchase. Charles was easy to deal with from ordering my vehicle from start to final purchase. 5 stars plus. Just a wonderful, honest, sales person. More
As always the staff and service was very good. Friendly and helpful. No issues at all. Friendly and helpful. No issues at all. More
Amazing experience! They were able to check my car out and fix it the same day I called. Very reasonably priced and my car works great! A big Thanks to David H. and his They were able to check my car out and fix it the same day I called. Very reasonably priced and my car works great! A big Thanks to David H. and his team! More
Dave in service I’d GREAT. Please give him a raise. Should be employee of the year. Please give him a raise. Should be employee of the year. More
Friendly service representatives. . knowledgeable mechanics with attention to details.. Clean and comfortable accommodations while awaiting completion of services.. . knowledgeable mechanics with attention to details.. Clean and comfortable accommodations while awaiting completion of services.. More
Had a very unprofessional experience during the trade-in/buying transaction. Will not recommend this dealership to friends/associates which might be considering leasing/purchasing a vehicle such as trade-in/buying transaction. Will not recommend this dealership to friends/associates which might be considering leasing/purchasing a vehicle such as a BMW. More