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BMW of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.7
667 Reviews
BMW of Gainesville is proud to serve Gainesville & all of Central Florida with quality BMW vehicles. With models like the 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, M3, M5, M6, X3, X5, X5M, X6, X6M, and Z4, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car in Gainesville, we can assist you there as well. BMW of Gainesville is not just for new BMW sales; we also provide a full line of services dedicated to our Florida customers. From BMW car repairs performed by expert mechanics, to OEM BMW auto parts, to car loans, BMW of Gainesville is the smart choice for your automotive needs. Come in and say hi!
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2853 N Main St

Gainesville, FL

32609

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Showing 667 reviews

November 11, 2023

This was my first visit and I was very impressed! I also was provided a car to drive to lunch. More

by lawrence_markey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

BMW of Gainesville responded

Thank you for choosing us for your service needs, and we're delighted your first visit was impressive! We appreciate your trust and look forward to serving you in the future. Safe travels, and thank you for allowing us to assist you.

November 11, 2023

I trust and know they will always provide great service! Wait time was reasonable. I like that they usually offer you a loaner car if they know that it will take a few hours. More

by normauri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
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Nov 13, 2023 -

BMW of Gainesville responded

Thank you for your kind words and your trust in our service. We're pleased you had a positive experience and found the wait time reasonable. Providing a loaner car is one of the ways we aim to make the service process more convenient for our valued customers. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service. Thank you for choosing BMW of Gainesville!

November 09, 2023

BMW is A great place to buy a car. They listen to what you need , very kind and respect You as a person and a customer, I highly recommend going down to BMW of Gainesville to buy a car More

by Big C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Osteen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Goltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bonito Chanderbali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gold, Sigmund Martinez, Angel Sanchez
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Nov 10, 2023 -

BMW of Gainesville responded

Thank you so much for your glowing recommendation! We're thrilled to hear about your positive experience with us. Our team takes pride in providing exceptional customer service, and it's fantastic to know that you felt listened to, respected, and well taken care of during your car-buying journey. Your recommendation means a lot to us, and we appreciate you taking the time to share your feedback. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you!

November 06, 2023

Excellent attention ,professional JD always shows the customers a personal attention , this what makes likely buying my 3 rd BMW at this dealership . CCuadros MD More

by DOCCUAD
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
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Nov 07, 2023 -

BMW of Gainesville responded

Thank you for your kind words! We're thrilled to hear about your excellent experience with JD. Providing personalized attention is a priority for us. We're honored that you've chosen us for your BMW purchases, and we look forward to continuing to serve you. If you have any further comments or need assistance, please don't hesitate to reach out. Thank you for being a valued part of our BMW of Gainesville family!

November 05, 2023

$300 for labor costs to replace the battery? I believe there should be an explanation for such high charges. More

by LFYANG2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JD Busby
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November 05, 2023

The team at BMW did a great job and Zachary was an excellent salesperson. We will return for our next car. More

by johndarr4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Goltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

BMW of Gainesville responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team and Zachary. We look forward to welcoming you back for your next car. If you have any further comments or need assistance, please don't hesitate to reach out. Thank you for choosing us!

November 04, 2023

Excellent and efficient service. Reasonable wait time. Knowledge mechanics. Love the video Dave is awesome! More

by DONNAMDURHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

BMW of Gainesville responded

Thank you for your kind words! We're happy about your positive experience with our excellent and efficient service, reasonable wait time, and knowledgeable mechanics. We're also pleased that you found the video inspection valuable. Dave is a valuable team member, and we're glad he provided you with a great experience. If you have any further comments or need assistance, please don't hesitate to reach out. Thank you for choosing BMW of Gainesville!

November 03, 2023

They were kind and professional. My new car was well taken care of. The car was washed for me, as well More

by krmarquis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

BMW of Gainesville responded

Thank you for your kind words! We're pleased to hear about your positive experience with our kind and professional team. Taking great care of your new car is our priority, and we're glad it was well taken care of. Thank you for choosing us!

October 31, 2023

Loud music playing. Car needed an alignment but they didn’t want to do it. Charles was great. He made me feel comfortable and answered all my questions. More

by A.ANKENY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charles Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

BMW of Gainesville responded

Thank you for sharing your feedback about your recent visit. We apologize for the inconvenience caused by the loud music and any issues with the alignment service. We're pleased that Charles provided excellent service and made you feel comfortable. If you have any further concerns or anything specific you'd like to discuss, please don't hesitate to contact our general manager, Tyler Hill, at Thill@gettel.com. We value your business and appreciate your feedback. Thank you for choosing us.

October 30, 2023

Excellent customer service, great communication before, during and after the car was ready. Will continue to use More

by rechome4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

BMW of Gainesville responded

We're delighted about your excellent experience with our customer service team! We're grateful for your trust and look forward to continuing to serve you. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing BMW of Gainesville!

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