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BMW of Fremont - Service Center

Fremont, CA

4.5
424 Reviews

424 Reviews of BMW of Fremont - Service Center

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September 21, 2023

The recall service was completed on time and the service advisor was very clear and concise in his communication. More

by DS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Guerra
Sep 24, 2023 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2023

I received Excellet Service with appointment setting, Diagnostics, Uber Ride, Warranty work, and complimentary car wash! More

by ETH-Fremont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 22, 2023 -

BMW of Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 15, 2023

My adviser is Nick he has done very good job I'm very satisfied with his service. More

by onabizada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 18, 2023 -

BMW of Fremont responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 09, 2023

Excellent customer service and honest feedback provided by Seng. Spacious and clean waiting area. The video report of the service done and any pending work is extremely useful. More

by AA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seng
Sep 13, 2023 -

BMW of Fremont responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Fremont. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

September 04, 2023

Very nice place clean and very friendly atmosphere. The employees are very nice and professional. More

by richdiza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Guerra
Sep 08, 2023 -

BMW of Fremont responded

Hi, thank you so much for your positive comments about BMW of Fremont! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 31, 2023

nice place to do car maintenance here ,very professional and nice place to wait here More

by David Zhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Math
Sep 04, 2023 -

BMW of Fremont responded

Hello David, it means so much to us that you chose our dealership. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 31, 2023

Special thanks to my service adviser Charles Way who led me through the diagnostic process in a clear manner, explaining the issues and answers. More

by rickpropas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Way, Kurt Baruz
Sep 04, 2023 -

BMW of Fremont responded

Hi, Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. If you ever need help, just give us a call. Happy motoring!

August 24, 2023

Very professional, knowledgeable and courteous staff. The service facility is excellent and very convenient to reach. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Way
Aug 29, 2023 -

BMW of Fremont responded

Hi Paul, we're happy you found our staff to be so supportive during your experience here at BMW of Fremont. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2023

Nick Lall was my advisor. He was welcoming, cheerful, and courteous. He explained well what the recall meant. Later, I received a video of the walkthrough, which was very help More

by santanu_banerjie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lall
Aug 28, 2023 -

BMW of Fremont responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

August 22, 2023

I recommend never getting the wheel and tire warranty when purchasing a BMW. It's a ripoff and claiming a warranty issue makes one realize it's a scam. More

by sungkilim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Richardson
Aug 25, 2023 -

BMW of Fremont responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (510) 224-4820 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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