BMW of Fremont - Service Center
Fremont, CA
424 Reviews of BMW of Fremont - Service Center
Fremont BMW was able to get my car in for service quickly and the wait was, well... there was really no wait. I have been to other BMW dealerships for service where, even though I had an appt, I waited and and the wait was, well... there was really no wait. I have been to other BMW dealerships for service where, even though I had an appt, I waited and waited and felt like just another number. The service department, and Charles, treated me with respect and did not treat me as though I knew nothing about my vehicle. The level of service I receive AFTER I buy a vehicle will definitely influence who I want to buy a vehicle from in the future. Fremont BMW is now the front runner! More
Had to bring my 2019 BMW 440i convertible in for a rear window that did not operate so that I couldn't lower the convertible top. My Service Advisor, Matthew Richardson kept me apprised of the status of my window that did not operate so that I couldn't lower the convertible top. My Service Advisor, Matthew Richardson kept me apprised of the status of my car throughout the repair process which took six days to resolve because of a parts availability issue. One his technician worked on the window, the technician found an additional issue that needed to be addressed. Once addressed, the rear window now works perfectly and the convertible top now operates again. They also washed my car before delivering it back to me for pick up. Overall, I am very happy with the service and updates the dealership provided me during the repair process. More
Had oil change and AC fix. The service advisor clearly provided different options with detailed explanations. Overall satisfied with the service. The waiting time is a bit long The service advisor clearly provided different options with detailed explanations. Overall satisfied with the service. The waiting time is a bit long, but it was informed correctly at the beginning it was as expected. More
Great service, I take my vehicle there all the time. If they are unable to complete the service in time the always give me a loaner car. The people who work there are always nice & courtious . Awesome d If they are unable to complete the service in time the always give me a loaner car. The people who work there are always nice & courtious . Awesome dealer ship. 5⭐️. More
My BMW model year is 2015 but I took it in for a recall repair for free. I also got a free car wash. Thank you, BMW of Fremont. repair for free. I also got a free car wash. Thank you, BMW of Fremont. More