BMW of Fremont - Service Center

No available car loaner,very very long wait. The complimentary car wash was a trash.I only come here because it’s the closest BMW service. The complimentary car wash was a trash.I only come here because it’s the closest BMW service. More

Professional team, kind people who provide a nice service to clients. I highly recommend them service to clients. I highly recommend them More

Took more than 4 hours waiting in the shop for express oil change service. Service advisor managed to sneak out during work hour. Very bad experience. If possible, I will leave zero star rating for this d oil change service. Service advisor managed to sneak out during work hour. Very bad experience. If possible, I will leave zero star rating for this dealership. More

Good communication very professional everything was fine, labor was fast they said date and was done on that day labor was fast they said date and was done on that day More

The service adviser is accommodating and provides details. Provides updates on the work being done. details. Provides updates on the work being done. More

The experience was awful due to extremely poor customer service. My vehicle was at the dealership for nearly a month with no communication unless I made contact to inquire about the status. Each time I wa service. My vehicle was at the dealership for nearly a month with no communication unless I made contact to inquire about the status. Each time I was told a needed part was coming from Germany. I should have been updated without complaining to the GM. More

Went in for my car service. Scheduling of the appointment was straight forward. The service manager took time to make be understand the 20K service details and what all would be Scheduling of the appointment was straight forward. The service manager took time to make be understand the 20K service details and what all would be done during this server and how long it would take. The vehicle was ready in time and all the necessary work done were conveyed. More

Great cordination, knowable advice and very kind help by service adviser. Very good service working on my car. service adviser. Very good service working on my car. More

Nick Lal has been my advisor for 20+ years. With Nick you receive first class service, never feel rushed, a sense of trust and overall great experience. The service advisor creates the experien With Nick you receive first class service, never feel rushed, a sense of trust and overall great experience. The service advisor creates the experience and I'm thankful for Nick. More

Great quick and fast service. The service agent Alvin was very accommodating and provided great customer service. The service agent Alvin was very accommodating and provided great customer service. More