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BMW of Fremont - Service Center

Fremont, CA

4.5
424 Reviews

424 Reviews of BMW of Fremont - Service Center

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October 29, 2021

I went to BMW Fremont to check on a problem that had not been disclosed to me when I purchased my CPO(!) car by another BMW dealer. Courtney was able to find out what was wrong, outlined my options and got More

by Gster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Moore
Report | Print
Oct 30, 2021 -

BMW of Fremont responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 25, 2021

Prompt service and outstanding customer service from the advisor. Car was done before estimated time! More

by cbright6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Richardson
Report | Print
Oct 29, 2021 -

BMW of Fremont responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

October 25, 2021

Very good experience overall. I brought my car at 11am and service immediately picked it up. More

by Kent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Scibetta
Report | Print
Oct 29, 2021 -

BMW of Fremont responded

Hi Kent, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 22, 2021

The dealership is clean and cozy. People are nice over there. I'm pretty happy about overall experience. More

by yhungyi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lund
Report | Print
Oct 25, 2021 -

BMW of Fremont responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

October 18, 2021

Always a pleasure to do business with. Courteous, professional and fair. I am a longtime customer and plan to remain that way. More

by Robert2192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lal
Report | Print
Oct 21, 2021 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 12, 2021

I bought my vehicle in this dealership and kept going back for the service. I feel the service quality was decreasing gradually. More

by jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Scibetta
Report | Print
Oct 18, 2021 -

BMW of Fremont responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

October 11, 2021

It was good especially first 3 years working with the same advisor. Remember best customer experience build upon multiple encounters in time. More

by AK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Richardson
Report | Print
Oct 12, 2021 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 11, 2021

They provided a short video of the service professional exactly pointing the parts will be need to looked into soon. Impressed by the professionalism and transparency of the service center. Thank you! More

by flawdhuman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Scibetta
Report | Print
Oct 14, 2021 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 09, 2021

Everyone is super friendly & cool! From the sales staff to the service staff! Thank you BMW of Fremont! More

by Valerie.becerra123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Report | Print
Oct 11, 2021 -

BMW of Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 08, 2021

Called same day and was slotted for oil service. Service advisor John was professional and nice. Got in and out in few minutes. Transportation to and from were taken cared. More

by ghu882002
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Oct 09, 2021 -

BMW of Fremont responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Fremont. Thank you so much for being one of our valued guests and we look forward to your next visit! Safe travels!

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