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BMW of Fremont - Service Center
Fremont, CA
424 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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424 Reviews of BMW of Fremont - Service Center
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December 23, 2021
I was shopping near the dealer, and thought I should get the car serviced before the holiday season. So I just walked in and ask if they can do it. They were able to do it and call a Uber to drop me home. the car serviced before the holiday season. So I just walked in and ask if they can do it. They were able to do it and call a Uber to drop me home. More
by Yingli
Employees Worked With
Peter Scibetta, Sydney Thorp
December 20, 2021
First time taking car for service (90K maintenance) and had to take car back due to leaking motor oil. Also found a dent (points upward) on the hood when I picked up the car. Instead of valeting the ca had to take car back due to leaking motor oil. Also found a dent (points upward) on the hood when I picked up the car. Instead of valeting the car to the customer, I was given the car key and told that the car was parked in the other side of the wall and I had to locate it myself. More
by BMW girl
Employees Worked With
Charles Day
December 14, 2021
I went for a emission control recall by BMW. Charles the advisor was professional and kind enough to offer me a loaner car a 330i, a pleasant driving experience. The work was done with free inspection with advisor was professional and kind enough to offer me a loaner car a 330i, a pleasant driving experience. The work was done with free inspection with a video recorded, plus a free car wash. Charles also confirmed that my car was eligible for the program of 3 years oil change in $199, which was denied a few months ago by a previous advisor (maybe was a sub, as seemed very unprofessional). Overall this was a good experience. More
by michael zhang
Employees Worked With
Charles Way
December 07, 2021
Easy to set up the appointment. Nick was extremely nice and helpful. Seamlessly arranged for a ride from and back to the service center. Clean freshly washed car after routine service! and helpful. Seamlessly arranged for a ride from and back to the service center. Clean freshly washed car after routine service! More
by CodeB22
Employees Worked With
Nick Lal
December 06, 2021
Getting the appointment was fast and rental car was clean. Job has been done professional and fast. They sent a text with a video attached to it which was very nice. clean. Job has been done professional and fast. They sent a text with a video attached to it which was very nice. More
by andygol
Employees Worked With
Charles was super friendly and professional. , Peter Scibetta, Sydney Thorp
