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BMW of Fremont - Service Center

Fremont, CA

4.5
426 Reviews

426 Reviews of BMW of Fremont - Service Center

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February 14, 2022

Everything went very smoothly. I did not have to wait long when I arrived. My advisor arranged a ride for me to pick up my car. It was ready when promised. More

by Pogue
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Scibetta
Feb 16, 2022 -

BMW of Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 10, 2022

My service was done with Nick Lal. It is a great experience. The service charge is reasonable with BMW. Nick offered me $199 for 3x oil change, which is quite above my expectation. Initially I was q More

by zxie2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lal
Feb 14, 2022 -

BMW of Fremont responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Fremont. We are always more than happy to assist you if anything else comes up. Take care!

February 07, 2022

As always, BMW in Fremont is our No. 1 Choice. From A to Z, Professional and can be trusted. Nick Lal is a 100% Asset to your Company. My BMW X1 Looks Like Brand New when presented back to me. Lastly, the I More

by joendlda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lal, Service Advisor, Peter Scibetta
Feb 10, 2022 -

BMW of Fremont responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

Feb 10, 2022 -

joendlda responded

Fremont BMW have been in our Family for a very long time. I even brought my Sister Evelyn Antonio Mattson there last 2 years and she bought a 330i BMW. The Service Department is Great! Very Professional and Precise. Thank You Very Much, Nick!

February 05, 2022

Service was very professional with a thorough complimentary checks for other recommended repairs. No pressure on any of the recommended repairs to be done. More

by Ming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Scibetta
Feb 09, 2022 -

BMW of Fremont responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 03, 2022

I brought my car in for a smog recall, my car ended up needed the struts replacement. Charles was my service person. He gave me a big discount on the replacement. It helped me a lot! I got a good service More

by hpham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Way, Peter Scibetta
Feb 07, 2022 -

BMW of Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2022

I’ve been bringing my BMW Ms service to Nik Lal for the last 5-6 years. He always took care of me. Drove 45 minutes so my car get the proper treatment. Don’t think I’ll go anywhere else. Highly recommended More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Lal
Feb 07, 2022 -

BMW of Fremont responded

Hi, thanks so much for the warm recommendation of the team here at BMW of Fremont. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2022

Excellent service! Charles is always super helpful and attentive. Addressed all my issues. Thank you! More

by ThuN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Way
Feb 04, 2022 -

BMW of Fremont responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2022

I had a recall on my 2013 X1. Service was efficient. The service tech that helped me was kind. I had my car inspected. I was not recommended stuff that I did not need. I was told about needing tires which I More

by askdrdonnalee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Scibetta
Feb 02, 2022 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 28, 2022

Matthew Richardson made my visit to BMW Fremont very pleasant. He helped me and responded to all my concerns. He was great. More

by hihetaed
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Richardson
Feb 02, 2022 -

BMW of Fremont responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

January 24, 2022

Wonderful service, very kind customer service, highly recommended and will come again sometime if I ever need anything. More

by Rogerlau
Recommend Dealer
Yes
Employees Worked With
Peter Scibetta
Jan 26, 2022 -

BMW of Fremont responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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