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BMW of Fremont - Service Center

Fremont, CA

4.5
429 Reviews

429 Reviews of BMW of Fremont - Service Center

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March 06, 2022

Service agent knowledgeable and clear. Parts department handled transaction well and coordinated with service team. . More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Guerro, Shehroz
Mar 08, 2022 -

BMW of Fremont responded

Hello Jim, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 01, 2022

Best service I've ever had at a dealership. I came in for an oil change and was helped by John DePalma. I'm very particular about my car and John was extremely patient and attentive to this. I More

by wseemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John DePalma
Mar 03, 2022 -

BMW of Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 28, 2022

My regular service advisor was not working so they gave me Danial Boyd. He was wonderful to work with and has a very pleasant personality. He kept me informed and didn’t pressure me to do work I wasn’t rea More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Boyd
Mar 03, 2022 -

BMW of Fremont responded

Hi Denise, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

February 23, 2022

I would have liked a little more info upfront before bringing my car in. What was being done, why, how long I should allow for, etc. More

by lmanning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Richardson
Feb 26, 2022 -

BMW of Fremont responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4820 to discuss what we can do to help.

February 22, 2022

John was very helpful and took time to listen to my concerns, would recommend John. More

by Cc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John D.
Feb 25, 2022 -

BMW of Fremont responded

Hi, thanks so much for the warm recommendation of the team here at BMW of Fremont. If you need more help, our team is available to talk -- safe travels!

February 21, 2022

Very good service provided, from both adviser Ryan and technician, finished job in efficiently and quality More

by jasonwang121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 23, 2022 -

BMW of Fremont responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

February 21, 2022

Pleasant and effective. No problems. Price was too high since I am a veteran on a fixed budget. More

by rickbriere6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Feb 23, 2022 -

BMW of Fremont responded

Hi. Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 19, 2022

Charles my service advisor was great, the wait time for an oil change not so much it took three hours. Overall a good dealership. More

by Lawliu88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Feb 22, 2022 -

BMW of Fremont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 18, 2022

Attentive staff, real professionals who provide excellent service. I am very pleased with the result. More

by Sergiy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Scibetta
Feb 22, 2022 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

February 18, 2022

Great transparency with customer, Amazing service and helpful. They offer uber ride too when dropping off the car for services. More

by Shahebaz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Dapaler, Peter Scibetta
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