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BMW of Fremont - Service Center

Fremont, CA

4.5
429 Reviews

429 Reviews of BMW of Fremont - Service Center

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May 26, 2022

Attentive. Gave us semi-decent loaner for the full period. Nick as usual was a pleasure to deal with. More

by cdnhoser
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nick Lal
May 27, 2022 -

BMW of Fremont responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fremont! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2022

The didn’t fix my SUV problem and they just give me excuses to not fix it. More

by Ricardoflorez1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember the name
May 17, 2022 -

BMW of Fremont responded

Hi, we are deeply disappointed by your experience at BMW of Fremont. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4820 -- we hope to hear from you soon.

May 12, 2022

Dan was very helpful. I had not visited bmw service since a year. He helped me with the service appt and helped guide me in deciding to upgrade my prepaid maintenance agre More

by Sangita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
May 15, 2022 -

BMW of Fremont responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 11, 2022

We appreciate the great customer service we always receive at the Fremont BMW with Nick! More

by Ngharaati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lal
May 13, 2022 -

BMW of Fremont responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 10, 2022

BMW of Fremont, was wonderful. Service advisor Charles Way was excellent. On top of my cars every need, Loved having email video sent to me, of my cars needs. More

by riseschwartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Way
May 12, 2022 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 09, 2022

Daniel Boyd is amazing service advisor. My whole interaction with him and BWM dealership in general was superb. Everything was on time. Complimentary Uber ride back home was a nice treat. C More

by Sachin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Boyd
May 12, 2022 -

BMW of Fremont responded

Hello Sachin, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 04, 2022

Service advisor Nick Lal provided excellent service during my appointment. Quick, courteous, super professional. They took great care of my car and performed the work cleanly. More

by df
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lal
May 06, 2022 -

BMW of Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 01, 2022

The service professionals I have dealt with have all been very courteous and not pushy about upselling above required service. More

by nlhughes55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
May 04, 2022 -

BMW of Fremont responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2022

Sales is first-rate. The Service department goes above and beyond. Thank you, Charles, in the service department for making drop-off and pickup easy and convenient for More

by faraparsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Way
May 01, 2022 -

BMW of Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

April 25, 2022

Excellent service with a smile! It was finished on time. The vehicle was washed which put a smile on my face too! More

by Urva
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew
Apr 27, 2022 -

BMW of Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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