BMW of Fremont - Service Center

Excellent customer service, knowledgeable staff (Daniel Boyd). Very grateful to have send my car for major repairs to them. Boyd). Very grateful to have send my car for major repairs to them. More

Daniel Boyd was the person that handle my car crisis and was excellent and handle my situation with great professionalism. He offer good advice on what to fix on my car, very knowledgeable and great custome was excellent and handle my situation with great professionalism. He offer good advice on what to fix on my car, very knowledgeable and great customer service. Excellent job and good service. More

I was going in for the Takata recall. I live in San Lorenzo, 16 miles away. i was sort of stuck in getting a ride home. They Sent Me Home In a Free Uber! They Picked Me Up In A Free Uber! I live in San Lorenzo, 16 miles away. i was sort of stuck in getting a ride home. They Sent Me Home In a Free Uber! They Picked Me Up In A Free Uber! My service mgr. John has the same car as me. The repair was done timely. I have owned over 200 cars, mostly Italian and a bunch of BMW's. I would especially recommend them to females worried about getting ripped off. More

Very professional services , my advisor Charles way is the best of the best services advisor, plus teammate are super cool too , the best of the best services advisor, plus teammate are super cool too , More

Could not recommend Dana and his team more highly. Excellent work, excellent communication. This was a tricky repair, wouldn’t have trusted it to anyone else! Excellent work, excellent communication. This was a tricky repair, wouldn’t have trusted it to anyone else! More

BMW Fremont is the best! Their service team will always welcome you with a smile. Charles Way took care of my car and communicated from start to finish. Their service team will always welcome you with a smile. Charles Way took care of my car and communicated from start to finish. More

This place has improved a lot. The new manager Dana is great, very knowledgeable about BMW. The new manager Dana is great, very knowledgeable about BMW. More

Staff is friendly and knowledgeable about the market and the bmw car models. Highly recommend this place for your next bmw lease or purchase. the bmw car models. Highly recommend this place for your next bmw lease or purchase. More

Brought my 2003 BMW M-3 into this dealership for an airbag recall. I called and scheduled this evolution for a week ahead. The scheduler I spoke with was friendly, knowledgeable and efficient while on airbag recall. I called and scheduled this evolution for a week ahead. The scheduler I spoke with was friendly, knowledgeable and efficient while on the call with me. I delivered the vehicle to the shop the evening before the schedule work day. The team that I interfaced with at the time was friendly, efficient and knowledgeable. My wife picked me up and we went home. The work was accomplished shortly after mid day the next day and I was contacted by the service writer, “Nick” and he made arraignments for an “Uber” ride to the dealership. My car, when delivered to me was cleaned inside and out. I was pleased with the experience. More

My car came in for the usual oil service, and my Service Advisor, Nilesh was very helpful and professional, as always. Advisor, Nilesh was very helpful and professional, as always. More