Back

BMW of Fremont - Service Center

Fremont, CA

4.5
426 Reviews

426 Reviews of BMW of Fremont - Service Center

Sort by
March 23, 2023

Matt is an excellent service rep. He was thorough, smart, and very respectful of my time. BMW seamlessly handles the Uber ride home for their customers - love that! Between the servi More

by KKS
Recommend Dealer
Yes
Employees Worked With
Matthew Richardson
Mar 27, 2023 -

BMW of Fremont responded

Hello, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

March 23, 2023

I scheduled an appointment at 8:20, on 3-22-23, your company saw me right away. Your rep explained everything in detail. Even made some suggestions for additional services that were needed. I declin More

by WILLIE FRANKLIN
Recommend Dealer
Yes
Employees Worked With
Charles
Mar 29, 2023 -

BMW of Fremont responded

Hi Willie, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4820 to discuss what we can do to help.

March 21, 2023

The service we received from Nick was stellar! Highly recommend Fremont BMW service! They do the job right. More

by bern
Recommend Dealer
Yes
Employees Worked With
Nick Lal
Mar 24, 2023 -

BMW of Fremont responded

Hi Bern, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Fremont and we hope to be of service again in the future.

March 20, 2023

My service advisor Nick Lal has always been awesome. He delivers an excellent service. Highly recommend him. More

by Vineeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick lal
Mar 23, 2023 -

BMW of Fremont responded

Hi Vineeta, thanks so much for the warm recommendation of the team here at BMW of Fremont. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 17, 2023

Dan Boyd from BMW of Fremont is always thorough in assisting me w/ servicing my 4 series, keeping it running well! More

by zdcuesta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Boyd
Mar 20, 2023 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 17, 2023

Very professional staff and services is a Triple A+! Daniel was very helpful and thorough explaining what services are needed. More

by bok_carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Boyd
Mar 21, 2023 -

BMW of Fremont responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 17, 2023

It was very quick and efficient. The resting area was nice. I was kept updated on the status. More

by anupam.band1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Richardson
Mar 21, 2023 -

BMW of Fremont responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2023

Awesome thank u for fixing my car & giving me a loaner to use @ work...thanks Dan boyd.. More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan boyd
Mar 17, 2023 -

BMW of Fremont responded

Hi Kris, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 12, 2023

MatthewR provided excellent customer service at BMW Fremont . I needed new rear tires & alignment for my 330i and Matthew found a way to squeeze this in while still getting my car to me in time.. Promp More

by RRP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Richardson
Mar 14, 2023 -

BMW of Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 09, 2023

Thanks to BMW fremint's after-sales service personnel. They patiently helped me solve the problem. Due to my poor English, translation work was also done. And when I learned that I was in a hurry, I accel More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lal, Nilesh
Mar 13, 2023 -

BMW of Fremont responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
16
...