BMW of Fremont - Service Center

The. Dealership makes it convenient to schedule service appointments. The staff is always friendly and helpful. Dealership makes it convenient to schedule service appointments. The staff is always friendly and helpful. More

Great service department! Explained everything that was going to happen to my car. Kept me informed of how the service was going. Awesome service! Explained everything that was going to happen to my car. Kept me informed of how the service was going. Awesome service! More

Amazing service ! !! Super fast team and really nice staff ! The location is super clean and new !! Super fast team and really nice staff ! The location is super clean and new More

They expedited my alignment service while I waited after having to make and cancel prior appointments ..they treated me respectfully, had nice waiting area! No upsell pressure!! And a free car wash!! Yay! having to make and cancel prior appointments ..they treated me respectfully, had nice waiting area! No upsell pressure!! And a free car wash!! Yay! More

It was good service. Fixed the problem with the thermostat, and also did some inspection. Thanks! Fixed the problem with the thermostat, and also did some inspection. Thanks! More

Dan was fantastic support. Very professional. Vehicle had few nagging issues but all were addressed quickly. I was even provided a loaner vehicle without my request. Communicat Very professional. Vehicle had few nagging issues but all were addressed quickly. I was even provided a loaner vehicle without my request. Communication was great. I was kept updated regularly. I truly appreciate the service I received. More

I got the best price in the area when I bought my X5 at Fremont BMW. Staff here are professional and friendly. The car wash after the service is a plus. It is a very clean and through car wash. Fremont BMW. Staff here are professional and friendly. The car wash after the service is a plus. It is a very clean and through car wash. More

Took very good care of my concerns. Answered all of my questions. Completed the service on time. Answered all of my questions. Completed the service on time. More

Matthew is such a nice guy! He’s very helpful and knowledgeable. I definitely give him 10/10 and will continue to let him be my advisor in the future He’s very helpful and knowledgeable. I definitely give him 10/10 and will continue to let him be my advisor in the future More

When i make appointment on line for my service, it gave me so many complicated option and I have no idea what service option to choose from and i pick the one seems most appropriate. I went in on-time for me so many complicated option and I have no idea what service option to choose from and i pick the one seems most appropriate. I went in on-time for my 7:20am appointment. I was served 15mins later. At that time, i forgot i had discount coupons, i did not present it and the person did not offer me as well. When i go back to pick up the car, another person helped me and I showed him the discount coupons and he started say I should have mentioned it in the morning now they have to reprint the paperwork. Whoa! That's how they treat the loyal customer. More