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BMW of Fremont - Service Center

Fremont, CA

4.5
424 Reviews

424 Reviews of BMW of Fremont - Service Center

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June 26, 2023

Great service. Went over what service was needed, didn't push for any extra, just recommended additional things that need to be done. Was very happy with the servic More

by jagsihota220
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew Richardson
Report | Print
Jun 30, 2023 -

BMW of Fremont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2023

I had a very good experience during my visit. : Good communication, fast service.Smooth overall. More

by Juan Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Way
Report | Print
Jun 23, 2023 -

BMW of Fremont responded

Juan, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 19, 2023

I sent my 2005 325i to BMW of Fremont for a recall service. They did an excellent job. The experience is great! Matthew and his team are very nice and professional. More

by jzheng
Workmanship
Recommend Dealer
Yes
Employees Worked With
Matthew Richardson
Report | Print
Jun 21, 2023 -

jzheng responded

Thanks to BMW of Fremont for the high quality service.

June 18, 2023

Matthew is very easy to work with. Professional, updates me, car always ready as promised. More

by suecanevaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Richardson
Report | Print
Jun 23, 2023 -

BMW of Fremont responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

June 18, 2023

Service experience was great hassle free loaner vehicle great job with detailing and keeping me informed More

by raopravin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilesh Lal
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Jun 26, 2023 -

BMW of Fremont responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 15, 2023

Good service and communication during the repair of my automobile. I like they clean my auto also More

by Dalys.1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Jun 22, 2023 -

BMW of Fremont responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

June 15, 2023

Charles is a great service advisor for me. He always gets me an appointment that fits my schedule and follows up on all details. More

by tricepierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Way
Report | Print
Jun 22, 2023 -

BMW of Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2023

I was able to get in for a Service visit on very short notice. Daniel was very helpful as always plus I had the opportunity to meet Jacob from the Sales department. What a wonderful young man he is and More

by audude2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel and Jacob
Report | Print
Jun 22, 2023 -

BMW of Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2023

Excellent customer service and communication by Nick Lal. Kept me updated throughout the repairs needed. More

by Df22m3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lal
Report | Print
Jun 22, 2023 -

BMW of Fremont responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 12, 2023

Excellent service given by Simon Shen. I like the way they video the multipoint inspection and send it via text. More

by BeBeBlue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Shen
Report | Print
Jun 22, 2023 -

BMW of Fremont responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Fremont. Please don't hesitate to reach out if there's anything additional we can do for you.

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