BMW of Fremont - Service Center
Fremont, CA
425 Reviews of BMW of Fremont - Service Center
I always get weary of taking a car to a dealership service because they typically like to overcharge, over suggest, and gauge you in costs. BUT, after taking it to this one in Fremont, I became a huge service because they typically like to overcharge, over suggest, and gauge you in costs. BUT, after taking it to this one in Fremont, I became a huge fan. They truly won me over. Nick was attentive, informative, communicative, and listened. He didn't oversell me anything and also made suggestions. Dana, the Service Director, displayed patience, empathy, and had was an active listener to not just my needs as a customer, but I heard how he was with other customers, as well. This dealership went above and beyond! More
Great service. Went over what service was needed, didn't push for any extra, just recommended additional things that need to be done. Was very happy with the servic Went over what service was needed, didn't push for any extra, just recommended additional things that need to be done. Was very happy with the service Matthew provided. More
I sent my 2005 325i to BMW of Fremont for a recall service. They did an excellent job. The experience is great! Matthew and his team are very nice and professional. service. They did an excellent job. The experience is great! Matthew and his team are very nice and professional. More
I was able to get in for a Service visit on very short notice. Daniel was very helpful as always plus I had the opportunity to meet Jacob from the Sales department. What a wonderful young man he is and notice. Daniel was very helpful as always plus I had the opportunity to meet Jacob from the Sales department. What a wonderful young man he is and also very patient with my wife and I. She may have Aged him a little bit on the Test Drive. More