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BMW of Fremont - Service Center

Fremont, CA

4.5
427 Reviews

427 Reviews of BMW of Fremont - Service Center

Sort by
April 28, 2025

Excellent Service. Been coming to Fremont BMW for service since my first BMW in 2001. No one else has ever serviced my vehicles. Always courteous, respectful and ke More

by pam0058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lal
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April 16, 2025

Anthony was very friendly, personable, professional and helpful with his customer service. He did the walk around the car with me, showing me the maintenance issues, including the issues with my tires and More

by kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony,Bryan
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Apr 19, 2025 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 01, 2025

Nick as always did an amazing job helping with the repairs on my M440, thank you. Highly recommended! More

by SL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lal
Report | Print
Apr 05, 2025 -

BMW of Fremont responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 28, 2024

I always worked with Alvin and he takes care of the service needs exceptionally well. Alvin is the ultimate advisor to go to. More

by Raja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin
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Dec 30, 2024 -

BMW of Fremont responded

Hi Raja, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fremont! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2024

Great service and awesome people to work with. Nick took care of the issues timely and as promised. More

by arjun agarwal
Recommend Dealer
Yes
Employees Worked With
Nick Lall
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Nov 22, 2024 -

BMW of Fremont responded

Hi Arjun, we're happy you found our staff to be so supportive during your experience here at BMW of Fremont. Please don't hesitate to reach out if there's anything additional we can do for you.

September 22, 2024

Awesome service provided by the service advisor Steve and made the visit a pleasant one ! More

by Etang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Sep 28, 2024 -

BMW of Fremont responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

September 19, 2024

Clean big show room friendly service advisor ok turn around time large waiting area goof coffee More

by Where999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip
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Sep 21, 2024 -

BMW of Fremont responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2024

Nick Lal is an amazing advisor. He works well with the customer and takes care of the service needs. I would recommend Nick as the ultimate advisor to go to. More

by nikpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lal
Report | Print
Sep 06, 2024 -

BMW of Fremont responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2024

The service advisor was great, but wish they had drop off and pickup service as well like other dealerships. I was only provided drop off but no pickup which was inconvenient. More

by brijesh.rao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven quinn
Report | Print
Aug 31, 2024 -

BMW of Fremont responded

Hi Brijesh, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 15, 2024

Service rep was very professional and prompt in response about the status of the service. More

by mdarly7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Aug 17, 2024 -

BMW of Fremont responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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