BMW of Fremont

'm a pretty young buyer in my mid 20s and I look pretty young so it's pretty hard to get a salesman to take me seriously. When I was buying my first BMW here, no salesman even wanted to talk to me or appro young so it's pretty hard to get a salesman to take me seriously. When I was buying my first BMW here, no salesman even wanted to talk to me or approach me except for Jesse Janssen. Jesse is also pretty young but he's very knowledgeable and will work with you to get you the deal you want. When I came into the dealer he was the only salesman that didn't ignore me. He came straight up to me and took me seriously and was very patient in showing me all the cars they had and cars I could of have shipped from other dealerships. It took about a few weeks before I bought my first BMW, but Jesse was very patient and persistent in making sure I found the car I wanted for the price I wanted. And even after selling the car, he continues to check up to make sure everything is ok. I really enjoyed working with Jesse so much on my first BMW that I decided to also purchase my second BMW from him a year after. I've also referred friends to him, which obviously ended up buying a car from him as well and they've also been impressed. So yeah thats my review. I don't usually write reviews on here, but I felt I needed to leave one for Jesse at Fremont BMW. If you don't want to deal with the typical car salesman, I'd recommend go straight to Jesse. Not pushy at all and will be very patient with you until you find the car you want. More

I went to BMW of Fremont specifically to work with Jesse. He had helped out a friend of mine before, and I knew that he could help me find the right car for the right price. After testing driving a CPO car, He had helped out a friend of mine before, and I knew that he could help me find the right car for the right price. After testing driving a CPO car, I test drove a brand new 328, loved it and new that I wanted it. Even though this was my first day car shopping, Jesse gave me such a great deal that I ended up trading in my car and buying a brand new car the same day. Go it BMW of Fremont, ask for Jesse, and you will leave with an awesome car for a great price. More

had a great experience working with Jesse Janssen. He helped my and my wife get a great deal on a new Z4. I went back a couple of days later to get the Perma plate put on the car with having an appointme helped my and my wife get a great deal on a new Z4. I went back a couple of days later to get the Perma plate put on the car with having an appointment and they were happy to fit me in right away! I Will be going back again to order my next car in a few months. I could have asked for a better experience! More

I went into the dealership not knowing anything about BMW's except that I wanted a two door and that I had a certain price range. Cathe and Tony both helped me out. When I found the 328 I wasnt too sur BMW's except that I wanted a two door and that I had a certain price range. Cathe and Tony both helped me out. When I found the 328 I wasnt too sure and Cathe did not pressure me at all!! They told me to take my time since it was a big purchase. So I went home and thought about it came back the next day and still wasnt sure. Tony and I walked the lot, drove more cars, and I finally decided that I did want the black 328. Tony, Lenny, and I came to a price and payment I could afford. Sean in finance got me a great rate and explained to me all the optional products I could purchase and I did not feel pressured. Peter Scibetta the general manager, came by and introduced himself to make sure I was taken care of. I dont know why this store has such bad reviews. I had a really great experience More

This dealership has the worst service experience ever possible. When you schedule apponitment they tell you, you dont need a loaner because it's regular service. Once you get there, then they say there possible. When you schedule apponitment they tell you, you dont need a loaner because it's regular service. Once you get there, then they say there is a recall. First time, they kept my car for 1 week without even giving me periodic updates. Second time, they said they will definitely give me the car back by 5pm, and when i call at 5pm they say they will have to hold on to it. no talk or loaner or rental cars. They are a bunch of assholes. Dont ever go to this delarship. More

I purchased a 3-year old certified pre-owned BMW from this dealership. The night I drove back home, I found that the rear window has some leakage. (You can hear the wind while driving on highway. Very li this dealership. The night I drove back home, I found that the rear window has some leakage. (You can hear the wind while driving on highway. Very likely it needs a new window seal). I admit that I should have paid attention to this kind of little things while test drive. (But this is a certified car from a dealer.) So I brought the car back the second day. They told me that this is not under warranty and want to charge me $175 just to diagnose the problem! Who knows how much they want me to pay to fix this thing. I walked away. So my advice is that NEVER TRUST THIS DEALER. STAY AWAY AS FAR AS POSSIBLE. More

This was the worst, most corrupt encounter I've had with a business. They tried to sell my a car for blue book value that, when I got it inspected, had over $3,000 in damage and was deemed unsafe to drive a business. They tried to sell my a car for blue book value that, when I got it inspected, had over $3,000 in damage and was deemed unsafe to drive by a specialist mechanic. The entire engine was in need of replacement. They were conniving, dishonest, unscrupulous salesman and I have less faith and trust in humanity as a result of the encounter. Not sure how these guys can sleep at night. Most likely a lack of conscience. Incompetent service department too as the oil was overfilled- dangerous leaking problem as a result. The battery was so corroded that it was unsafe, and the salesman, Jesse, looked me right in the eye and said "oh no, my dad is a mechanic, and that is totally normal" as if I were born yesterday. When I told him that was certainly NOT normal, he just shook his head condescendingly. DO NOT work with this company. If you are looking for a used car- go with a private owner. More

I've been driving BMWs for about 20 years and have dealt with most of the Bay Area dealerships. The BMW folks at Freemont are by far the worst. Don't deal with these folks. The salesman Pejman aka "PJ" i with most of the Bay Area dealerships. The BMW folks at Freemont are by far the worst. Don't deal with these folks. The salesman Pejman aka "PJ" is the worst offender. I had him try a bait and switch on me then on a friend of mine a week later. I was continuously lied to by this branch. The general manager is Peter Scibetta and his role is to try and resolve issues after an attempt at bait and switch. Overall, the worst experience I've ever had with a car dealership. STAY AWAY FROM THE SALES DEPARTMENT IF YOU DON'T WANT TO GET RIPPED OFF. More

customer service was horrible, and the technicians did not fix my car. also they put no effort into solving my problem and gave it back just as i brought it. i took it to stevens creek BMW and they search not fix my car. also they put no effort into solving my problem and gave it back just as i brought it. i took it to stevens creek BMW and they searched and called nation wide for my problem and fixed it. More

On Wednesday my fiance and I went to look for a new X-5. We had to wait for at least 20 minutes before someone was able to assist us. The poor receptionist called for people, but no one answered. When we We had to wait for at least 20 minutes before someone was able to assist us. The poor receptionist called for people, but no one answered. When we did get someone, he wasn't really interested to see what we needed. He was pushy and wanted to sale what they had on the lot. He wouldn't even check the computer to see if the car we wanted was even available. When we asked to check the computer, the sales person told us that he didn't have time for us and he was going to call someone else for us. We waited another 10 minutes and the second sales person came to us. He was "a little" nicer", and took us to his office and checked on his computer to see the new X-5 we wanted if it was available. He found the car we wanted. We talked about the price and he brought the price to the invoice, which included the $1,750 rebate. He wouldn't go any lower. He wouldn't tell us where he found the car. We tried to negotiate more and he became "ANGRY" and told us that we are lucky he is giving us the invoice or go else where. WE DID. I went on-line and checked the dealers for the car I wanted. Guess what? Weatherford BMW had the car that I wanted and the sales person over at Fremont refused to tell us where the car was. After some reaserch I located the car myself. My fiance and I went to Weatherford and purchased our new 2009 X-5 with ($800.00) below the invoice price. The sales person at Weatherford told us they get cash back and the $1,750 rebate is for the customer and not the dealer to play trick on customers. Fremont is a JOKE and they are liars. More