BMW of Fremont

Calvin in Sales was great, everything else was horrible Purchased a used X5 in February and everything seemed to go smoothly. After not receiving the Title to the vehicle by the end of May I started my rese Purchased a used X5 in February and everything seemed to go smoothly. After not receiving the Title to the vehicle by the end of May I started my research with DMV. They indicated the process was started but the Title was never provided to them by Fremont BMW. After a month of phone calls to the finance manager (some returned and a number of lies) and the general manager (none returned), I had to resort to contacting an attorney and writing a letter that spelled out that if the Title wasn’t presented to DMV on a certain date that they would be getting the vehicle back. This was finally resolved after nearly two months. These guys can't find their backsides with both hands. I certainly would not recommend this dealership… go anywhere else for your BMW purchase. More

By far this is the worst dealer ever! Lenny Witana "so called sales manager is a lazy xxxxx"! No respect or credibility! Do not deal with this man! He will sell you a junk car! "so called sales manager is a lazy xxxxx"! No respect or credibility! Do not deal with this man! He will sell you a junk car! More

I just recently purchased my first and brand new 2013 x5 35i sports activity and Calvin help me all throughout the process. He is very nice and easy to deal with. He is very committed to the work that he do 35i sports activity and Calvin help me all throughout the process. He is very nice and easy to deal with. He is very committed to the work that he do. He will give you an honest opinion and a straight answer for any of your inquiries. there are scratches on my new car when we brought it home but Calvin said to bring it back on my free time and they will fix it. Will see how the service parts works and i will update you on that. So far my overall experienced with sales department with the help of Calvin is awesome and excellent! More

I have come 2 times to this dealership. I had a good experience. Calvin, Jesse from Sales were great. Shan, Adrian from Finance were professional. Overall they have a good inventory , good customer s experience. Calvin, Jesse from Sales were great. Shan, Adrian from Finance were professional. Overall they have a good inventory , good customer service,. friendly sales people. I am happy to buy my car here. More

I needed to buy a car somewhat unexpectedly when my Infiniti gave up the ghost. After seeing a car I was interested in online, I called BMW of Fremont to speak with someone about it. I ended up worki Infiniti gave up the ghost. After seeing a car I was interested in online, I called BMW of Fremont to speak with someone about it. I ended up working with Mike Phillips, and he was great. Mike was very helpful and made the whole experience enjoyable. I told Mike what my criteria were, and we were able to make a deal very quickly and efficiently--for a price that fit my budget. More

These people are the most disonest, liers and cheaters I've ever seen. I would never do business with the BMW of Fremont. They have no business ethics, they should not even be allowed to be in business. T I've ever seen. I would never do business with the BMW of Fremont. They have no business ethics, they should not even be allowed to be in business. Their whole business is based on lies. I purchased a used 2012 LEXUS from them at the end of 2012 and they did not disclose that they don't have the second set of keys and the car manuals until the time came to hand those to us. At that point I made them write a document promissing to find/order them and give them to us. They gave us a due bill and the sales person promised to solve the problem in a week. It's been almost two month since, I've made numerous phone calls, got the run around every time. Things didn't get moving until I talked to the manager and emailed him a copy of the Due bill. I finally received today in the mail a spare key. This is not the second remote key that was missing but just a metal stick (they call it manual key) which I don't even know what it is and what to do with it and not the second remote key that was missing. I am going to court with this as they are trying again to cheat and not deliver what they should have done at the time of the purchase. More

I bought a CPO from here. They cheated me on the options. They told me it was leather when it was leatherette. They hid some dealer incentives from me. They were sarcastic, high pressure and insulting. I wil They told me it was leather when it was leatherette. They hid some dealer incentives from me. They were sarcastic, high pressure and insulting. I will never recommend BMW of Fremont to anyone. More

my experience was great.knowing what you want and were to buy helps.when i got there Richard Qian was waiting for me.i was 3hrs early for my app so i got striaght to business.he was kind,funny and patient an buy helps.when i got there Richard Qian was waiting for me.i was 3hrs early for my app so i got striaght to business.he was kind,funny and patient and we,(my son and i)were out less than 2hrs.i highly recommend going to Richard Qian as a sale person.defenitly will be returning to Fremont Bmw because of him......Keep It Up Richard Qian More

i wanted to buy bmw 328i. i drove in. saw few models on lot. nobody come and ask if i need help. finally walked into lobby. nobody even care I was there. sales guys were buys talking to each other. lot. nobody come and ask if i need help. finally walked into lobby. nobody even care I was there. sales guys were buys talking to each other. worst dealership i ever visited. Instead I went to BMW dealer in south bay on stevenson creek. Very nice gentleman helped me as soon as i got off my car. Decided to buy it from stevenson creek bmw. I will never deal with fremont bmw. More

Exchanged several emails with this guy, Quach, Vi. His attitude was not very positive. Was not willing to negotiate at all and made me stop any further communications with this deal. attitude was not very positive. Was not willing to negotiate at all and made me stop any further communications with this deal. More